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AllStar
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87 Posts
Discussion Starter · #1 ·
My HR20 in the family room is suddenly showing "searching for signal" on two channels: SyFy and TNT. These are the only two channels with this problem, and it's only on the family room HR20. I have another HR20 in the bedroom and it picks up those two channels fine and dandy.

I've checked all cable connections (they're all fine) and done a red button reset. No luck. Still can't get those two channels in the family room.

Anyone have some insight into what's going on here? Thanks!
 

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Broadcast Engineer
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4,153 Posts
First thing is to do a menu restart. Are we sure that your HR20 is not a movie critic? (never mind...)

The restart will sort out issues where the box gets confused as to what port to send the switch commands back from, and possible other issues.

If it does not fix it, it can be the box, the cabling, any switch in the line, including the one in the LNBF. All are involved with the ability of the system to switch to the proper incoming port and polarity. Check signal levels, as that can also be part of this.
 

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EOE
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542 Posts
One of my HR20-700 showed 771 the other morning.... a restart didn't fix it.... I did a repeat of "dish setup": that fixed it! It had "forgotten" its dish setup. Aren't these machines wonderfully inventive?
 

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AllStar
Joined
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87 Posts
Discussion Starter · #7 ·
Another update...

Suddenly the DVR has nothing in the play list... it's BLANK, even though it shows only 2% free.

RBR currently underway, but thinking maybe it's time to retire this unit and get another one?
 

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Hall Of Fame
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10,120 Posts
Robert Simandl said:
Another update...

Suddenly the DVR has nothing in the play list... it's BLANK, even though it shows only 2% free.

RBR currently underway, but thinking maybe it's time to retire this unit and get another one?
2% Free is not enough free space for it to work properly.
I think you should find some programs / movies that are questionable to keep and delete them to free up some space. I have read that some posters say you need 30% or more for their unit to work properly.
 

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AllStar
Joined
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87 Posts
Discussion Starter · #9 ·
jimmie57 said:
2% Free is not enough free space for it to work properly.
I think you should find some programs / movies that are questionable to keep and delete them to free up some space. I have read that some posters say you need 30% or more for their unit to work properly.
Hmmm, never had these problems before, even though I've had 1% and sometimes 0% free. But just in case (and if the play list comes back after the RBR is done), I'll delete some of the older stuff.

Thanks!
 

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AllStar
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87 Posts
Discussion Starter · #10 ·
Sorry to bring up an old thread, but I'm the OP and I'm suddenly having similar issues again.

On my main HR20 in the family room, SyFy, TNT, and AMC all come up 771 searching for satellite... EXCEPT when I activate the "doubleplay" feature. Then those channels suddenly come in fine.

I come back the next morning after Doubleplay has stopped, no signal on those channels again.

Suggestions on what's up with this? Thanks!
 

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King of Awesome
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1,158 Posts
Robert Simandl said:
Sorry to bring up an old thread, but I'm the OP and I'm suddenly having similar issues again.

On my main HR20 in the family room, SyFy, TNT, and AMC all come up 771 searching for satellite... EXCEPT when I activate the "doubleplay" feature. Then those channels suddenly come in fine.

I come back the next morning after Doubleplay has stopped, no signal on those channels again.

Suggestions on what's up with this? Thanks!
It's something on Transponder 10 on 103A.
If you go to your Settings->Sat & Antenna->View Signal Strength->Signal Meters what is the signal strength on Transponder 10 on 103ca on Tuners 1 + 2? (probably 0 on #2)
If you swap the cables does the problem flip to the other tuner?
 

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Legend
Joined
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139 Posts
I had a similar issue recently. At first it was intermittent but then got to the point when the channels would not come on at all, 2 channels on 1 receiver only. DTV had me change the BBC's and then sent out a tech. Issue was bad cable from the dish to the dmarc. So instead of rewiring the 4 cables from the dish, he upgraded the dish to the newer single cable configuration. Problem resolved.
 

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Godfather
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384 Posts
I had the "771 searching for satellite on 2" message last night on all my DVRs affecting the HD feed of about 4 or 5 channels(Fox News, CNN, History.....) it lasted for about 20minutes or so. The weather was OK and like I said only affecting those channels mentioned. I noticed the message around 11:45PM and RESET the 1st DVR to find that the message was still there upon it finishing, then on its own about 12:10 AM EST all those channels were available again. Was *D doing something (to those channels)or what?:confused:
 
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