Joined
·
90 Posts
I'm assuming just by the way this forum seems to work that the people developing the software for the HR20 are actually using information derived from bug reports here to develop and improve the product. If this is incorrect, please let me know.
That said, it seems like most posts fall into three areas:
Bugs, Glitches and Failures
Lockups, blank recordings, nonfuctional MPEG4 transport controls... things that should work but are broken.
Unfinished Functionality
Over-the-air reception, external SATA support and interface sound effects.
Questionable Features and Design Choices
Slow FF, REW and 30s slip speeds, pressing GUIDE twice to actually get the guide, and devoting only six lines to the guide and VOD lists.
As for the first two areas, I would report bugs if all of the ones I've noticed hadn't already been reported by someone else; and I have to accept that unfinished features will be finished at some point.
What I'd like to know, however, is whether there is any point talking about the things that aren't technically broken. Is DirecTV open to suggestions about the HR20's functionality, or are they trying to keep it as similar to the R15 as possible for the sake of uniformity and customer support?
Personally, I would like the FF speed to be faster, and I would like the first GUIDE press to bring up the guide and the second press to bring up the filter, and I would like the onscreen lists to have more items... but is there any point bringing up the things that I would like? Are these things decisions that DirecTV has deliberately made and aren't open to suggestions on?
If there is no chance of these things being changed, I won't belabor the issues.
That said, it seems like most posts fall into three areas:
Bugs, Glitches and Failures
Lockups, blank recordings, nonfuctional MPEG4 transport controls... things that should work but are broken.
Unfinished Functionality
Over-the-air reception, external SATA support and interface sound effects.
Questionable Features and Design Choices
Slow FF, REW and 30s slip speeds, pressing GUIDE twice to actually get the guide, and devoting only six lines to the guide and VOD lists.
As for the first two areas, I would report bugs if all of the ones I've noticed hadn't already been reported by someone else; and I have to accept that unfinished features will be finished at some point.
What I'd like to know, however, is whether there is any point talking about the things that aren't technically broken. Is DirecTV open to suggestions about the HR20's functionality, or are they trying to keep it as similar to the R15 as possible for the sake of uniformity and customer support?
Personally, I would like the FF speed to be faster, and I would like the first GUIDE press to bring up the guide and the second press to bring up the filter, and I would like the onscreen lists to have more items... but is there any point bringing up the things that I would like? Are these things decisions that DirecTV has deliberately made and aren't open to suggestions on?
If there is no chance of these things being changed, I won't belabor the issues.
