I posted in another thread recently that I wasn't receiving the HD channels that are coming from 99 (TNTHD, ESPN2 I think, and a few more), and my signal strengths are all 0 on 99(c) and 99(s). Other channels/signal strengths are fine. After RBR and unplugging overnight I called DirecTV and they said I need a service call to align my dish. They told me I either have to pay $80 for a one-time call, or sign up for the protection plan for a year ($6/month) and pay $20 for the service call.
My question is, I've skimmed through a lot of threads and see a lot of people talking about techs coming out to fix their dish alignments, but no one says anything about having to pay. Is that because most of you have the protection plan? Or are people somehow getting free dish-alignment service calls even without the protection plan? I'm not one of those people who wants everything handed to me for free, but I find it annoying to suddenly have to pay $80 for someone to come and realign our dish.
Any suggestions?
My question is, I've skimmed through a lot of threads and see a lot of people talking about techs coming out to fix their dish alignments, but no one says anything about having to pay. Is that because most of you have the protection plan? Or are people somehow getting free dish-alignment service calls even without the protection plan? I'm not one of those people who wants everything handed to me for free, but I find it annoying to suddenly have to pay $80 for someone to come and realign our dish.
Any suggestions?