I suppose it's possible that it's a tuner problem. We don't really know exactly how the DVR "communicates" with the B-Band Converters, so there might some tuner failure mode where the tuner works OK without the BBC, but dies with the BBC is connected. Keep us posted.
Short in HR20 Tuner???
I spoke with DirecTV yesterday asking them to send me a couple of new B-Band converters because I wasn't getting a signal from the second tuner with the converter connected. After speaking with advanced tech support, they said they are going to send me a new HR20 because they think that I may have a 'short' in the tuner given that the 2nd tuner won't register the signal with the B-Band converters connected. The reason they suspect this is because when I had the HR20 installed the installer tried a couple of different converters on the inputs and nothing would make the 2nd tuner work. I was able to fix the issue myself after disconnecting the converters. I wouldn't think its possible for the tuner to work if it had a short in it, but D* seems to think its the box. I really don't want to replace the box because ever since I got the 2nd tuner working the box has worked as I would expect it to and given the HR20 issues, I don't trust that another box will work correctly. Is it possible for the tuner to work if it has a short in it?
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I would go ahead and activate and test the replacement.
The "S" in the model number just means it's silver. Hardware-wise it's identical to your original DVR.
While the problems you're currently experiencing all look to be software or local-station related, I would be concerned about the BBC problem down the road when the new satellites are activated in early 2007. Better to make sure you have solid hardware now. If the replacement unit is still flakey, or even worse, then DirecTV should let you keep the original for now.
The "S" in the model number just means it's silver. Hardware-wise it's identical to your original DVR.
While the problems you're currently experiencing all look to be software or local-station related, I would be concerned about the BBC problem down the road when the new satellites are activated in early 2007. Better to make sure you have solid hardware now. If the replacement unit is still flakey, or even worse, then DirecTV should let you keep the original for now.
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