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Discussion Starter · #1 ·
According to the list on channel 103 (SD), there is supposed to be a free preview of Showtime from 12/9 - 12/12. Channels included are: 318-328, and 333. The streaming versions of the Showtime channels in the Dish Anywhere app started showing up for free for me yesterday. This makes sense, since free previews usually start on the day before the announced date in the list. (under-promise, over-deliver) However, we are now on the day actually listed as the start date, and the above-listed channels still have not shown up on my Dish receiver. They are still listed in green, and I get a "Programming Not Authorized" pop-up when I try to select them.

Is anyone else having trouble getting the Showtime channels on your Dish receivers? If so, I thought it would be helpful to post here and let everyone know that you should still be able to access these channels through Dish Anywhere, even if your receiver still does not get them.
 

· Beware the Attack Basset
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While authorization on Dish Anywhere is "on demand", getting the satellite-delivered authorization takes considerably more time as it must be sent out to all active receivers on all active accounts in sequence.

I just checked my HWS and it is not yet authorized for the Showtime linear channels.
 

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Discussion Starter · #3 ·
While authorization on Dish Anywhere is "on demand", getting the satellite-delivered authorization takes considerably more time as it must be sent out to all active receivers on all active accounts in sequence.
Still, a delay of more than a day seems a little excessive, especially since this is routinely completed the day before the date listed for the start of the preview. Maybe Dish will extend the preview slightly, since they technically started it late. (Although those of us with the Dish Anywhere app still had early access as always, using the app should still not be a requirement in order to get the preview at all.)

I just checked my HWS and it is not yet authorized for the Showtime linear channels.
Anyway, sometime after I posted (evidently less than two hours ago, judging by harsh's post) the Showtime channels finally got turned on. I updated my MPEG-2 list, which also shows all of the other available free preview channels:
 

· Beware the Attack Basset
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My free preview authorization hit sometime just after noon Pacific.

As long as it happens before the preview officially starts, do you really have a right to be perturbed?
 

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Discussion Starter · #5 ·
As long as it happens before the preview officially starts, do you really have a right to be perturbed?
I was going to let it go. The only reason I started this thread was because I saw that someone had started a thread about the problem over at that other forum. When I read that other people were having the same issue, I realized that it wasn't just my receivers not getting authorized. So, I came here to see if other members were also having this issue, and to let everyone know how to work around it through the Dish Anywhere app if necessary.

In that other thread, a member from Dish Technical Operations confirmed that it was a known issue, and it was resolved at 1:59 PM Eastern time, according to the post there.

Dish traditionally starts most previews the day before the official start, either during the overnight uplink (3 AM Eastern) or, more often, at 8 AM Eastern. Premium package preview start times can vary, but it is usually by 10 AM or 11 AM Eastern the day before, which is when I checked Dish Anywhere yesterday and saw that it had started. I was surprised that my receivers were not authorized, but I was willing to give it a day before complaining. With a resolution this afternoon, that is basically more than an entire day wasted, although most of that was before the official start anyway.

The reason for the usual early start is to give customers time to update their guides, and start scheduling DVR recordings before the preview actually starts. With this late start, people are still posting in the other thread about having problems with "No Information Available" in the guide for HD channels this afternoon and evening. So, by the time each customer gets those problems resolved by refreshing their guides, it is basically an entire day (of the actual preview, not only the pre-preview) wasted, before they are able to properly schedule recordings.
 

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Discussion Starter · #6 ·
Maybe Dish will extend the preview slightly, since they technically started it late.
Showtime preview ended today. Also, just in case an issue like this ever happens again, I found out that the Sling app also had the Showtime free preview. So, that is another alternative for when the previews do not show up on the Dish receivers right away. The advantage of the Sling app is that it is available on Roku, unlike the Dish Anywhere app.
 
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