[mtbarr64]

Has anyone else noticed "the signal has been lost, please press the up or down button" messages coming up more frequently since the TurboHD upgrade.

I have found this repeatedly in the last week since the upgrade message occured.

I push the down button and I get the Dish Channel and then push the up and I am back at channel four when I was previously on a higher channel.

 

[phrelin]

You may have to try a hard reboot - unplug the receiver, wait 30 seconds, and plug it back in and let it go through its procedure. When there's been a software upgrade, sometimes this needs to be done.

Also check this thread on the new software.

 

[dnero]

Do a check switch that fixed mine

 

[ehb224]

I've had the signal loss problem for the past week and only got the turbo upgrade this morning on my 622.

 

[Bill R]

I've had the signal loss problem for the past week and only got the turbo upgrade this morning on my 622.

Next time you get the "signal lost" popup press menu, 6, 1, 1 and it will tell you the satellite and transponder that you are having problems with. It could be that your dish need re-peaking.

 

[ehb224]

Next time you get the "signal lost" popup press menu, 6, 1, 1 and it will tell you the satellite and transponder that you are having problems with. It could be that your dish need re-peaking.

Done that, It's been on 110, 119, AND 61.5! 61.5 has been the worst but it's been happening on all three and only since the turbo announcement.

 

[jpeckinp]

I started getting the problem last night. I only noticed it on 129 but that might be because both channels I was watching were on that sat. It was happening every 5 min or so and every now and then every 30 seconds.

I still have 5.12

Check switch didn't work.
Signals are in the 50's on 129 for the transponders I was on.

 

[Brad B]

Welcome to the club. The "We have a ****ty 129 satellite Club". Someday we'll get a good signal. Not sure I'll be around for it.

 

[jpeckinp]

Welcome to the club. The "We have a ****ty 129 satellite Club". Someday we'll get a good signal. Not sure I'll be around for it.

I'm not sure it's the sats problem. I can let it set with the lost signal message for 5 minutes and it will continue to say it, but if I just change the channel and come back the signal is fine, and like I said the signal strength is staying a constant 50+ on my receiver.

Also it doesn't explain why EHB was seeing it on all of the sats.

 

[vulcan1500]

My VIP211 will do this as well. When I push the guide button, the pictures suddenly comes back!

 

[mtbarr64]

Thanks for the suggestions.

I will try the hard reset.

To be clear, I NEVER got this issue since upgrading to HD with new dishes and 722 receivers about 6 months ago. Signal strengths were always good.

It was only after the TurboHD software upgrade that it started.

 

[Conway]

it's been doing it all evening on mine.. I'v been watching Encore... 61.5W.. very annoying. almost like rain fade but it's clear outside.. not sure if there are any storms over the uplink center

 

[JBT]

Mine had been doing the same when TurboHD upgrade first happend. I called in a tech walked be through a a few things. Didn't seem like much but so far it has been good.

 

[Deke Rivers]

dont know. I havent received the software update yet on my 622

 

[bjwilson]

Guess I could be a member of this club too, though I initially thought it was related to the new 612 receiver we added for the living room. We've been watching all our TV in there since the install, so I believed the "lost signals" were due to a flaky receiver. So yeah, add one more voice to the chorus.

 

[jpeckinp]

I haven't had the problem since Wednesday night. I thought maybe I got the 6.12 upgrade on Thursday but nope still on 5.12.

 

[mtbarr64]

Well so far so good since the hard reset.

Hopefully that is all it took.

Let you know if it happens again.

 

[ehb224]

I don't think it was related to the software upgrade. My 622 and my 722 are now at 6.12 and I had the dropouts when they were at 5.12. I think it might have been an uplink problem or possibly the moving around of stuff Dish has been doing since the Eastern Arc birds went online.

 

[oldsmoboat]

Did a hard reset yesterday and that fixed it.
It came back tonight and a hard reset did no good.
Software is 6.10

EDIT
Now my 942 is doing it too.

 

[oldsmoboat]

Cool, now I have audio problems on my 722 also.
I turn on the TV and the audio is hosed. I just get a clicking noise till I change channels then it works OK. Well, except the for the complete loss of the sat signal.