The disinformation comming from D* is amazing. I had an issue with the HDMI and the colors looking washed out. Made 8 call about 5 reformats, 15 red buttom resets.
I finally asked for a new unit and they told me they couldn't give me one since there were none left in thier system. I ask about one from Costco and the supervisor told me when those were gone there would not be anymore for a while. They were evaluating another manufacturer.