[kward45]

I have experienced a problem on my 622 that I have not seen listed here.

What happens is while I am playing back a program from the DVR it spontaneously starts over. the return to the beginning is instant and without any apparent breakup of the picture. All of a sudden I realize that the show is back at the start of the recording. Whats really wierd is that when I try to fast forward back to where I was in the show, the display breaks up and freezes up but the indicator bar showing where you are at in the recording continues to move forward. When I the hit play the picture is still showing about where I started the fast forward but the position indicator shows that I am much further forward in the show. In otherwords the position indicator shows I am 3/4 thru the show but the video is still near where I started the fast fwd. Once problem occurs from then on I can't use fast fwd or rewind and jump fwd or back keys work very irregular.The recording is permanently corrupted. I called support and they sent me a new 622 but on the very first recording the replacement receiver did the same thing.

Any one else having this problem? Any help on this would be greatly appreciated.

 

[kward45]

Did this only occur once? Is it OTA or sat. More info is need to know if this is something that others have seen or not. I have seen something similar on OTA.

It has happened 3 times, sat tuners, 2 times on Comcast Sports Network West Ch 409 while watching a recorded basketball game. The first time was a while ago and I thought it was a fluke and didn't think much of it so I don't remember what show it was but it may have been on Ch409 also. The second time it occured I called dish tech support and they decided to send me a replacement 622. Once I set up the new box I setup and recorded another game on Ch409. During the recording everything seemed normal according to my wife. She watched the whole game and said it looked fine. I then started watching the recorded game when I got home. The first thing I noticed was when I used the JumpBack key to replay a portion of the game instead of backing up 10 seconds it apparently jumped back a couple of minutes. I thought it was strange but continued with the playback until about halfway thru the 2nd quarter the recording started over spontaneously, just like the first 622 I had. It was the that I noticed the fastfwd and rewind caused the picture to pixelate and freeze and although the indicator bar showed that I was fast forwarding in fact the recording was still in the same part of the game as it was when I pushed the fast fwd button. A second call to tech support was made and I was told they were aware of the problem but then she started talking about it being the pause key causing the 622 to jomp to live tv which from what I can tell is another bug that has been discussed in this forum quite a bit. So I don't think the understand whats happening with my box. I know I have rattled on quite a bit but I hope this may make it clearer what my problem looks like.