[Chris Blount]

Hi folks. As many of you know DirecTV had issues with their DVR's a few days ago. Thousands of users flooded our forum looking for information. As usual our staff did an excellent job keeping the discussion clean and the information flowing. DirecTV told us they were pleased with how we handled the situation ... but that's not the reason I'm writing today.

I would like to especially thank you, our users. You were all wonderful in quickly reporting your problems which in turn helped DirecTV track down the bug. The civil attitude you displayed is what made the difference during the outage.

From myself and the staff of DBSTalk, THANK YOU. You all proved once again that collectively we have some of the best satellite users visiting and participating on this forum.

All the best.

 

[David MacLeod]

thank you for providing the outlet.

 

[Thaedron]

Yes, thank you for providing the outlet and DirecTV for participating in the way that they do. As I stated in the 'thanks Doug' thread...

I can't imagine a Consumer Electronics / Media company having a better communications vehicle than DirecTV has in DBSTalk. Thanks to those at DirecTV and all the mods here for your efforts.

 

[jodyguercio]

Thanks to you Chris and all the staff here for the great jobs that you do.

 

[AirRocker]

I think the moderators here do a lot more work than most people realize... and alot of times, they take an unfair beating... I would like to personally thank all of the moderators for taking time out of their lives to give us this great place to hang out...

 

[ivoaraujo]

NO! Thanks for your help. Without this forum we the users would be lost.

 

[Jeremy W]

There's a reason that this is the site for everything DirecTV.

 

[hasan]

Yet another star in the crown of dbstalk. I've said it before and say it again, this place is a gold mine for the HR2* community. The users, the mods, the echelon people, everyone does a good job of keeping up with these boxes and getting the word out. No other piece of consumer grade electronics I own is as well supported as these things are, 3rd party or otherwise. I big thanks to all involved!

 

[LarryFlowers]

The professionalism shown by the Mods and many others here keeps me coming back. Thanks guys.

 

[jfm]

This site has been a goldmine for the 2 years I've owned my HR20-700. Even my internet iliterate friends were calling me the other day when their DVR's locked or reset, I was able to pass along the information I had found on this site. You are helping many more than you are aware of. Thank you and all the moderators for providing this place for all of us users.

 

[Stuart Sweet]

Chris said it all perfectly. You all are the best. It's my pleasure to be at your service.

 

[rahlquist]

Thank you Mr Blount, and thanks again to the mods who proved that they don't buckle or snap back when under pressure.

And Thank you DirecTV for taking the time to monitor a 3rd party resource when so many other companies turn their backs on the communities who make the best proponents for their service.

 

[Draconis]

I think the moderators here do a lot more work than most people realize... and alot of times, they take an unfair beating... I would like to personally thank all of the moderators for taking time out of their lives to give us this great place to hang out...

Agreed, 110%

I only hope DIRECTV realizes this and gives the moderators something in return.

 

[mckeemike505]

Anytime I suspect a problem that could be on Directv's end this is the first place I come. There by saving my time and Directv's money on wasted calls. So thanks to your wonderful site and all the users who support it everyday. This is by far the best place to come for anything Directv related to get the facts and sometimes vent frustrations. Great Job guys

Mike

 

[jgriffin7]

Thanks, Chris! Having this forum saved me many headaches, and perhaps a marriage :lol:

 

[sigma1914]

This place helped A LOT in our family transitioning to HDTV when he dumped cable (yuck) and returned to Directv. I enjoy coming here everyday to stay up-to-date on everything Directv related.

I suggest those who aren't DBSTalk Club Members, show your thanks and support if you can by joining.

 

[mitchelljd]

I agree, I think DBStalk is a great forum for talking about Directv issues. I have been here for years and agree.

Also, i think a bit of our dissent on the Tivo issue may have helped push Directv to allow the possiblity for consumers to decide in 2009 for the new Tivo HD Directv boxes.

The main thing is for people to be nice and civil. and understand that a DVR is just a box, and not something life or death. You can reboot and it will hopefully start working again.

 

[Steve Robertson]

The fact that D* actually comes to this forum to listen to us to me says it all.

 

[mobandit]

Thanks for keeping this a great forum. I'm a relative newb concerning all things satellite and this forum in particular. But when the outage occurred the first place I came to was here. I didn't have to call DirecTV and flood their CSR's.

I also appreciate the cooperation between the people here and DirecTV. I frequent another forum (sponsored/owned by the specific corporation) where the level of cooperation does not exist, and therefore the helpfulness is limited. I actually encouraged a senior VP of this other corporation to take a look at how this forum operates as an example of what they could do if they tried.

 

[BubblePuppy]

I want to give thanks to all of the great mods and to DirecTv for being so responsive.
This is just one of the reasons this is my home page.