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· Legend
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Discussion Starter · #1 ·
I'm reading all zeros on 99(c) on one of my HR20-700 units. I do see some signals on 99(s) but they're not real strong. All my signals are fine on 101, 110, 100, 103,etc.

I also get 771 errors on the channels that are now supposed to be MPEG 4. (206, 245, 501, etc)

My receiver has 0x254.

I have tried to refresh services through the website but that didn't help either.

The other HR20-700 in the living room seems to be fine.

Any suggestions?
 

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diggerg56 said:
I'm reading all zeros on 99(c) on my HR20-700. I do see some signals on 99(s) but they're not real strong. All my signals are fine on 101, 110, 100, 103,etc.

I also get 771 errors on the channels that are now supposed to be MPEG 4. (206, 245, 501, etc)

My receiver has 0x254.

I have tried to refresh services through the website but that didn't help either.

Any suggestions?
tweak your dish or get a service call
 

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diggerg56 said:
Sorry...I edited my orginal post. Signals are fine on our other HR20-700 unit.
get a magnet. does it stick to the sat cables on the problem unit? if so you have Steel core clad in copper, and maybe you need Solid Copper instead. check the connections on the sat lines for that unit.
 

· Cutting Edge: ECHELON '09
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2,390 Posts
I don't have any 0's but I do have a puzzler - my 99(s) has

1-8 92 50 97 31 98 69 NA NA
9-16 NA NA NA NA NA NA 0 0
17-24 0 0 0 0 0 0 0 0
25-32 NA NA NA NA NA NA NA NA

but 99(c) is

1-8 64 75 60 72 65 76 59 75
9-16 64 77 62 77 66 77 NA NA
17-24 NA NA NA NA NA NA NA NA
25-32 NA NA NA NA NA NA NA NA


If they are both at 99 (I assume that is within +/- 1°) why are they so different ? I am sure it is possible I need an alignment - but what would need adjusted with one sat reading 90's and one reading 70's ?
 

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bhelton71 said:
I don't have any 0's but I do have a puzzler - my 99(s) has

1-8 92 50 97 31 98 69 NA NA
9-16 NA NA NA NA NA NA 0 0
17-24 0 0 0 0 0 0 0 0
25-32 NA NA NA NA NA NA NA NA

but 99(c) is

1-8 64 75 60 72 65 76 59 75
9-16 64 77 62 77 66 77 NA NA
17-24 NA NA NA NA NA NA NA NA
25-32 NA NA NA NA NA NA NA NA

If they are both at 99 (I assume that is within +/- 1°) why are they so different ? I am sure it is possible I need an alignment - but what would need adjusted with one sat reading 90's and one reading 70's ?
99S is spotbeams. you may not get them all, that is ok
99c is Conus. they are ok, but a bit low
(Unknown if anything needs to be done yet)
 

· Legend
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246 Posts
bhelton71 said:
I don't have any 0's but I do have a puzzler - my 99(s) has

1-8 92 50 97 31 98 69 NA NA
9-16 NA NA NA NA NA NA 0 0
17-24 0 0 0 0 0 0 0 0
25-32 NA NA NA NA NA NA NA NA

but 99(c) is

1-8 64 75 60 72 65 76 59 75
9-16 64 77 62 77 66 77 NA NA
17-24 NA NA NA NA NA NA NA NA
25-32 NA NA NA NA NA NA NA NA

If they are both at 99 (I assume that is within +/- 1°) why are they so different ? I am sure it is possible I need an alignment - but what would need adjusted with one sat reading 90's and one reading 70's ?
I'm seeing something similar. Just out of curiosity, is the unit you got those signal strengths from SWM connected?
 

· Cutting Edge: ECHELON '09
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2,390 Posts
Greyshadow2007 said:
I'm seeing something similar. Just out of curiosity, is the unit you got those signal strengths from SWM connected?
No - its a WB68 without any amp/voltage locker, etc. The dish is an older AT/9 (had it installed before D10 got launched). Realizing I don't get all of the spots on 99(s), I am confused by the fact that there are 90+ signals on (s) vs 60-70 signals on (c). From the same location ?
 

· Legend
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240 Posts
Your odd transponders are all significantly lower than your evens on 99(c). This is usually caused by a slight misalignment. Since your signals are low across the board on that bird, it's likely the dish is off a bit in azimuth and/or elevation. Your other receiver could have lost them all together at one point, and something weird happened with the software--hopefully a reset will clear that up. Otherwise, swapping and re-testing is a good troubleshooting step.

The spots usually come in better if you're in that spot beam... it's normal to have a few very high readings on 99(s) even if your CONUS readings are generally lower.
 
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