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· AllStar
Joined
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57 Posts
Discussion Starter · #1 ·
I just activated WHDVR service (unsupported) over the weekend and am having a strange issue where one of my H23's does not show as being authorized for WHDVR, but my HR24 and my other H23 do. Here is what I have:

HR24-200 - Located in Family Room, shows "Whole-Home DVR: Authorized"
H23-600 - Located in Master BR, shows "Whole-Home DVR: Authorized"
H23-600 - Located in Office, shows "Whole-Home DVR: Not Authorized"

All receivers are on the same IP subnet (192.168.0.xxx), all have been named, and all have Allow enabled for external access.

I am on a SWIM system with a wired DECA/CCK. Both H23's have DECA units. The HR24 has playlist sharing allowed.

I have menu reset the H23 in the office, but still there is no Recordings option in the menu and WHDVR is "Not Authorized".

What am I missing here? I can't figure out why WHDVR on the office H23 won't work. :confused:
 

· Premium Member
Joined
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41,526 Posts
I had something like this after a mover's connection and a swapping around of receivers in the new install.
I got it fixed with a call to DirecTV.
You might be able to get it working by going on line and reauthorizing the receiver.
 

· AllStar
Joined
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57 Posts
Discussion Starter · #4 ·
veryoldschool said:
You might be able to get it working by going on line and reauthorizing the receiver.
VOS, you are the man! I had completely forgotten about doing the receiver reauthorization. (I knew there was something I was missing.) All is working as it should now.

Thank you! :D
 
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