[ericmatz]

Hello,

I just had the upgrade from DVR 921 to Vip 622 and changed the programming to Dish HD Silver package. Much much better! I'm using the HDMI and optical cables to get the video and sound. There are very few channels with stuttering problems. I was watching Law and Order on TNT HD last night (around 6:15) and it was stuttering. I changed to a different channel (any) and there was no stuttering. Then I went to HBO and took a look at Walk the Line and there was a little bit of stuttering. Then I changed to another channel and there was no stuttering. What causes the stuttering and what can I do to prevent this from happening again? Is it Dish Network that feeds the programming? Like I said, the system is GREAT except for the minor stuttering problem on some programming. Please advise. I saw some of the other forums that talks about the stuttering issue. They mentioned about the software issue. But if I have the latest (I think 3.65), then this should take care of the stuttering problem? Thank you.

 

[cornflakes]

What I've noticed is if the audio starts to stutter, pause it, do the replay button (rewind 10 seconds), then play it again. That usually clears it up. Sometimes it requires doing that twice, but that has worked for me so far.

 

[DanoP]

I'm getting studdering on the major networks (Fox, CBS, NBC, ABC) to varying degrees. I suspect it's the MPEG4 thing and it is annoying. There is no problem with OTA channels nor the 6000 series network channels.

 

[cornflakes]

Not just MPEG4... I got stuttering last night on ABC and FOX, and they're in MPEG2 for us here in LA.

 

[dbconsultant]

In the last week I am getting not just stuttering but audio drop-outs as well. With the stuttering, either a pause or a reverse takes care of the problem, but with the drop-outs, the audio stays dropped out in the same place. The drop-outs are usually no more than a few seconds but extremely annoying. Have seen them on all the networks (SAT locals out of LA; not OTA) on various programs. Saw them on the football games as well but at least the audio is not so crucial there!

Didn't see any of this before last week and am still on 3.65 so the software appears to be the same.

 

[Colininla]

In the last week I am getting not just stuttering but audio drop-outs as well.
- - -
This is the very reason I'm checking the board today. I'm experiencing the same problems.

And increasingly, there's 'green pixillation' that sometimes flashes and other times just grows into a 'freeze'. . .then everything snaps back and is fine for a long while.

I never had these problems with either of my ReplayTv units. Now, upon switching to the 622 ( necessitated by a recent HD upgrade ), I'm fighting both of these annoyances.

 

[Ron Barry]

Ok guys.. If you are getting these type of issues (Specially you LA guys since I am in your area), See if it is specific to certain channels or are you seeing it on all channels. What is the frequency you are seeing it at? Do you get it once a day? 5 times per 1/2 hour show etc. Anything that would give an idea of frequency and channels would be helpful.

Also.... Are you seeing this on Live, Delayed, or recorded content? All three?

Perhaps note if when you see this how many recordings are taking place.

 

[dbconsultant]

In the last week I am getting not just stuttering but audio drop-outs as well.

- - -

This is the very reason I'm checking the board today. I'm experiencing the same problems.

And increasingly, there's 'green pixillation' that sometimes flashes and other times just grows into a 'freeze'. . .then everything snaps back and is fine for a long while.

I never had these problems with either of my ReplayTv units. Now, upon switching to the 622 ( necessitated by a recent HD upgrade ), I'm fighting both of these annoyances.

I've had my 622 since July and this last week was the first time I noticed the audio drop-outs so I'm hoping this is something in Dish's transmission that will get fixed soon (gotta believe it's dish since it happens on so many different channels and programs). I have also noticed more pixellation lately - even seeing it on SD channels! This didn't seem to be so bad before either.

 

[karspur]

Ok guys.. If you are getting these type of issues (Specially you LA guys since I am in your area), See if it is specific to certain channels or are you seeing it on all channels. What is the frequency you are seeing it at? Do you get it once a day? 5 times per 1/2 hour show etc. Anything that would give an idea of frequency and channels would be helpful.

Also.... Are you seeing this on Live, Delayed, or recorded content? All three?

Perhaps note if when you see this how many recordings are taking place.

I already posted in another audio problem site, so this may not be needed. The "stuttering" problem seems to be worse for me on KABC-HD, but I watch that channel more than others, so not sure if that helps. It does it probably 3-4 times during a 1 hour show and does it on all three types of viewing (live, recorded,and delayed). The problem seems to be getting worse as each day goes by. When it started it was only occasional and not really enough to complain about. Sorry, I don't remember when it started. It seems to do it whether anything else is being recorded or not. Hope something here helps.

 

[cornflakes]

Ok guys.. If you are getting these type of issues (Specially you LA guys since I am in your area), See if it is specific to certain channels or are you seeing it on all channels. What is the frequency you are seeing it at? Do you get it once a day? 5 times per 1/2 hour show etc. Anything that would give an idea of frequency and channels would be helpful.

Also.... Are you seeing this on Live, Delayed, or recorded content? All three?

Perhaps note if when you see this how many recordings are taking place.

I need to do more experiments, but I'll chime in with what I have so far...

KABC-HD over Dish: Stuttering a couple of times during Desperate Housewives (Recorded), which were corrected by rewinding. Complete audio and video dropout (silence and frozen picture that's half broken up) for about 6 seconds, which could not be corrected.

KTTV-HD (Fox) over Dish: Stuttered one time during The Simpsons Halloween episode (Recorded), corrected by rewinding. One complete audio and video drop for about 2 seconds, which could not be corrected.

 

[Miles69]

Has every one excepted the rewined solution to fixing these problems? That is obserd! Why was this box released? This may temporarly fix the prob, untill the next time you have to soft boot and miss 10 minutes of a game or something else:nono2:

 

[DanoP]

Pause/remind doesnt' work for me.

 

[dbconsultant]

Ok guys.. If you are getting these type of issues (Specially you LA guys since I am in your area), See if it is specific to certain channels or are you seeing it on all channels. What is the frequency you are seeing it at? Do you get it once a day? 5 times per 1/2 hour show etc. Anything that would give an idea of frequency and channels would be helpful.

Also.... Are you seeing this on Live, Delayed, or recorded content? All three?

Perhaps note if when you see this how many recordings are taking place.

Have seen the audio drop-outs (unfixable with pause/rewind) on Sat Locals (I don't have OTA) out of LA. Have seen it happen on NBC, CBS, ABC and Fox. I don't watch live tv so these were all dvr'd recordings; some were recorded when nothing else was being recorded, some were recorded when recordings were taking place on both tuners. While watching, sometimes something else was being recorded, sometimes not. Have seen it on Lost, L&O (regular & SVU), all the CSIs, and football games (both NFL & College, some HD some SD) last week. Seems like in the last week, basically every program recorded from the Sat Locals has the problem, sometimes once during a program, sometimes more.

Have also seen 'black screen' occurring where audio fine but no picture - happens on Sat Locals - comes and goes on its own - no reset required for picture to come back. Never saw this before last week, either. This doesn't happen on every program but, having never seen it before, thought I should throw it in here.

No problems on movies recorded from TCM or Monsters or on stuff from Animal Planet.

Hope this info helps Dish to resolve whatever it is they are doing!!!!

 

[Steve H]

Pause/remind doesnt' work for me.

Same thing here. Is the stuttering problem unique to the 622 only or is the same problem happening with the 211?

 

[cornflakes]

More stuttering...

Audio stuttering pretty much occurs in every show I've recorded, regardless of which channel, but seems to always be in HD. Fixable with rewind.

I noticed video stuttering with the audio experiencing no problems on a SD show. Also fixable with rewind. It just seems like the software's having trouble keeping up with the show streaming from the hard drive or something.

However, watching Studio 60 in HD on KNBC, recorded, there was a 2 second audio dropout (picture was fine). Completely no audio during those 2 seconds. Rewind cannot fix.

 

[JAB]

I was just installed last Saturday and the tech said that a brand new firmware was downloaded. Can not remember the version, but I wonder if that had anything to do with it.

 

[DanoP]

The Dish people are coming over a week from Saturday to check my 622 out. We tried rebooting and unplugging the cord. I suspect they'll switch out the unit (I have a series "F" BTW, if that means anything). I'll have to make a recording or two since the studdering can be very sporadic....sometimes not very noticeable but other times very much so. It can be recorded faithfully however. Since I've had the pixelization issue crop up a couple of times, maybe the unit isn't quite right. I can avoid the studdering by using my OTA antenna for the prime networks (which is where I have the problem) but that doesn't work on TV2.

 

[whatchel1]

The only channel I have the problem w. is the CBS NY HD that is feed to the national audience. I get this 1 because the local here is LP digital SD.

 

[ilkjh]

More stuttering...

Audio stuttering pretty much occurs in every show I've recorded, regardless of which channel, but seems to always be in HD. Fixable with rewind.

I noticed video stuttering with the audio experiencing no problems on a SD show. Also fixable with rewind. It just seems like the software's having trouble keeping up with the show streaming from the hard drive or something.

However, watching Studio 60 in HD on KNBC, recorded, there was a 2 second audio dropout (picture was fine). Completely no audio during those 2 seconds. Rewind cannot fix.

I experience 4 second audio drop outs, as well as audio sync issues primarily on KCSB HD here in LA. It occurs on both live and recorded, and various times of day.

Just last night, I noticed the audio sync issue (no drop outs) on KNBC HD (Sunday Night Football) and KABC HD. This is the first occurrence I've noticed outside of KCBS. As far as pixelation, I've ONLY seen it on KNBC HD, and fairly frequently on live.

Bummer- I thought it was the fact that my 129 sat strength hovers just over 50 ( a big tree in the way), but after finding these posts, don't think so.

 

[JMikeF]

Just last night, I noticed the audio sync issue (no drop outs) on KNBC HD (Sunday Night Football) and KABC HD.

Twice I've experienced sync issues recording/playback HD material (Discovery and one of the VOOM channels). I also experienced sync issues watching RAVE live some weeks ago.
:nono2: :nono2: