[Kdiddy]

Ok...So this is the second week of 702 HD Game Mix not working (I knew it). I've coughed up over $300 for this crap and it isn't working. How do I get someone on the phone from customer service that isn't a mental midget? Called in last sunday and they "escalated" it to engineering, yet no confirmation that they did a damn thing. Callled in last Tuesday and Thursday to get confirmation that anything was done with no luck. Anyone know how to get someone from Directv to get off their a$$ and fix it?

K

 

[thestaton]

That stinks. I didn't tune into today until the start of the 4PM games and mine seemed to be working. But where my screen is only 42" it was a little hard to follow along.

Hopefully they get it fixed for you, or maybe they can offer some service discounts to offset the outage.

 

[ycebar]

worked fine for me today

 

[tonyd79]

Ok...So this is the second week of 702 HD Game Mix not working (I knew it). I've coughed up over $300 for this crap and it isn't working. How do I get someone on the phone from customer service that isn't a mental midget? Called in last sunday and they "escalated" it to engineering, yet no confirmation that they did a damn thing. Callled in last Tuesday and Thursday to get confirmation that anything was done with no luck. Anyone know how to get someone from Directv to get off their a$$ and fix it?

K

I assume you are getting credit for the Superfan?

 

[Justin23]

Is it just the Game Mix that isn't working in HD or all the HD games as well?

J

 

[Supervolcano]

Might help if you could describe "not working" better.

Was there an onscreen message like "call ext. 721" or "call ext. 771"?

Was the channel not in your guide?

Was the picture actually coming in, but didn't look right?

More details please.

 

[bonscott87]

GameMix HD tuned in just fine for me all day.

Need more info as pointed out above.

 

[joshjr]

I did not have any issues with the HD GameMix either. The only thing I noticed was the commercials during the Denver game did not have volume. Oh well. Everything was great and again no blackouts. No complaints here.

 

[Satelliteracer]

Ok...So this is the second week of 702 HD Game Mix not working (I knew it). I've coughed up over $300 for this crap and it isn't working. How do I get someone on the phone from customer service that isn't a mental midget? Called in last sunday and they "escalated" it to engineering, yet no confirmation that they did a damn thing. Callled in last Tuesday and Thursday to get confirmation that anything was done with no luck. Anyone know how to get someone from Directv to get off their a$$ and fix it?

K

Describe the problem....it seems to be working for everyone else. I watched it today with absolutely zero problems. Maybe the collective group here can assist, but we need more information. Are you going to the dash one channel? 702-1? Are other parts of SuperFan working for you? Other games in HD, etc?

 

[Kdiddy]

Describe the problem....it seems to be working for everyone else. I watched it today with absolutely zero problems. Maybe the collective group here can assist, but we need more information. Are you going to the dash one channel? 702-1? Are other parts of SuperFan working for you? Other games in HD, etc?

Just a black screen on the game mix 702-1. HD games come in fine on the specific channels. It's gotta be something goofy with the way my account is set up or sat signal since it works fine at all my friends houses. Last week I got a 'searching for signal', this week i got nothing, just a black screen. Problem is there is a very small window in which to trouble shoot. 10am-4pm'ish one day a week. It'll be interesting to see if the short cut channels work tomorrow, since they didnt work last week either.

I'm betting on account goofyness though since when i viewed my account online during the week i had two super fan items listed on my sports subscriptions list. Then on saturday it only had one SF listed. Just seemed odd...

 

[cforrest]

Could it be the BBCs (B-Band Converter)? Have you tried changing the inputs around on the receiver?

 

[Supervolcano]

Can you please post all your signal strengths for every transponder on 101, 110, 119, 99(c), & 103(c) satellites?

And please check Tuner #1 vs. Tuner #2 for each.

If each tuner for the corresponding transponders is within a few points of each other, just say Tuner #2 is equal to Tuner #1.

If Tuner #2 differs greatly from Tuner #1, please post both sets.

 

[dtrell]

definitely sounds like a signal or BBC issue.

 

[patsrule316]

Is it possible that one of the games in the Game Mix was blacked out in your area? I think they black out the channel if any of the games are blacked out.

 

[wilbur_the_goose]

patsrule - it couldn't have been a blackout - He's in San Diego, who was playing in Denver.

 

[jeff125va]

I had no problem. This was my first chance to watch it in HD (since I was at the Ravens game last week) and it was amazing on my 106" projection screen. I rarely watched it last year since the Red Zone Channel was in HD making the choice between the two (if I wasn't watching a particular game) a no-brainer. Since my Eagles don't play until tonight and I had about equal interest in every game, and with exactly 8 games going at 1:00, this was about as perfect as it could get for me.

 

[Zieglermd]

I also had a problem with the red zone channel in HD not coming in on Sunday. But it was also all of my -1 channels. I did a reset of the receiver and everything worked fine after that.

Have you tried this?

 

[joed32]

patsrule - it couldn't have been a blackout - He's in San Diego, who was playing in Denver.

I live in SoCal and it was a blackout because it was showing on a local channel.

 

[rayzor1211]

I live in SoCal and it was a blackout because it was showing on a local channel.

He's talking about the GameMix HD channel. It was not blacked out on that.

 

[Bronco70]

The game mix in HD was awesome in my theater yesterday. On my 133" screen the individual boxes are 31" diagonal. Just pulled up a chair a bit closer.

I was surprised to find the Panthers game not blacked out in the mix. It was of course blocked on the main feed.

Best part was the ability to switch from the local Fox channel over to the Game Mix and still monitor the whipping the Bears were giving the home team into the 3rd. quarter. Reduced the pain. Ah but then the comeback. In full screen glory.

You have to feel the Charges pain. Two weeks in a row in the final seconds. And yesterday? Do you think Ed Hochuli might want to avoid the San Diego area for awhile?