On a slightly different note - why is it that they were able to resolve this problem and the problem with switching to live programming when recording with the 501, and they released the 721 with the same bugs? I'm no engineer and there may be a very valid reason, but at this point I'm scratching my head.
Tech support needs to go to school
I can almost forgive 1 senior techie for being clueless, but it seems like the whole dept. is on a brain time-out. Getting back to a BUG [721] I talked about before --- my 8 year old recorded a password protected channel and was able to view the recording without being prompted for a password. Tech support maintains this is not a bug and that there is no way to password protect recordings on the hard disk. Oh yeah? Then why are they able to do this on the 501? I said the same thing to the tekkies and their response was they were not familiar with my contention. Did anyone notice that Dish can be a little infuriating? ..:blush:
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