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Thanks...

2783 Views 15 Replies 11 Participants Last post by  jimbo56
I just wanted to drop a quick note of thanks to everyone on this board. After 10+ years with DirecTV we made the move to U-Verse last week. Don't want to compare pros/cons or go into a point by point justification for our move. Just want to offer a very sincere Thank You to all the members of this community. While I didn't post much at all, I was a continual lurker and searcher for info. I don't think I would have made it as long as we did without all the insight and information from everyone. I remember the heady days of big festivus' and software cutting edge roll outs with new and unique features. Back then this site was multi time per day viewing. As the technology has matured, I still touch base back here a few times a week to keep up.

After a cursory look thru the interweb, there doesn't seem to be comparable UVerse alternative.

Wishing you nothing but the best and thanks again

dave
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Best of luck to you!

Why not come back in a month or two and give a critique??
Laxguy said:
Best of luck to you!

Why not come back in a month or two and give a critique??
It didn't take me a month. :lol:
U-who is cheaper for the same or more programing.
If you're close to the VRAD, then recording 3 HD, while watching another HD can be done, but should you want more, you ain't going to get it.
Don't let Paul see this... lol.
Paul? Who dat?
Yep, good luck as well;

Even though U-verse ("TV") is "U-seless" to me with its 2-4 max. HD stream limitation, it would be nice to at least have it as another MVPD service option in my area.

But I don't, only DIRECTV, Dish, and TWC Cable available here to choose from for pay TV.
Laxguy said:
Best of luck to you!

Why not come back in a month or two and give a critique??
+1
it would be interesting to hear your experience.

Where I live it is satellite or nothing, but. like hearing experiments with other services.
Thanks everyone. Much appreciated. After about 8 days or so. Here are my impressions.

Pros
Install was a snap.
Wireless receivers are very cool. Although they have lost the signal once or twice. (They just "reboot" automatically and are back "online" after about 45 seconds)
DVR is very responsive to the remote and the UI is OK
Lots more basic cable HD.
Price.
No Contract, No Hardware costs

Cons
HD is about 5% or so less crisp. Notice it on some channels, not all. FWIW I thought the DirecTV HD quality had been getting worse over the last 18 months or so, but its still better than Uverse.
I do not like the channel layout and the inability to "Hide" SD Channels with the push of a button
I miss the "yellow" button and Closed Captioning. It takes about 732 steps to turn on the CC with the U Verse.

For us this was a primarily a financial decision and was as much for the phone service as the TV. When combining the phone and TV we are currently saving about $125 a month and after the "introductory 12 month period" we will be saving about $95. We also have decided we would no longer do any contracts. So if we want to "cut the cord" to save addl $ in 3 or 10 months or whatever we can just pick up the phone. We are by no means "power" TV/DVR users. I could see where the limitations in tuners etc, would impact those type of customers.

FYI, Phone service has been flawless so far and we had zero changes to our home phone layout as they just cut the VOIP into our demarc at the house. Much better than a comcast or vonage or other type of solution. (2 lines)

Dave
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These kinds of decisions are based on personal choices - there is no right or wrong, except for the customer.

While we could likely share multiple examples of folks regretting a similar choice, or else enjoying it...

It's most important you are satisified. Best wishes toward that goal.

P.S....we'll still be here when you come back. :D
The biggest reason I will never give up DirecTV is more about user experience than price. After the HD guide came out it was a whole new experience, and a mostly enjoyable one at that. Only other DVRs I have ever really seen or used are Cox's and DISH's, and they are junk compared to DirecTV's HD DVRs. I'm including the Hopper in that category too. If I can't 100% manage my recordings then I am not interested. Go back to the drawing board DISH.

This was not meant as a rant, just my own personal viewpoint. Thanks for the great info OP.
Thanks for the write-up. I enjoy reading these.

Regarding this:

ChiWavDave said:
For us this was a primarily a financial decision and was as much for the phone service as the TV. Dave
Sounds familiar. We've all faced this kind of decision before with lots of other technology. For me it dates back all the way to stereos (remember them?). Use the integrated solution or get the best of breed for each component.

Again thanks for sharing your experience

Jeff
Yes, indeed. Thanks for the good writeup and all best wishes.
one interesting nugget after I called to cancel the service was the retention rep basically said (without actually saying it) that I would more than likely get a better offer to return as a newly canceled customer than she would be able to give to keep me. I thought that was kind of strange.
ChiWavDave said:
one interesting nugget after I called to cancel the service was the retention rep basically said (without actually saying it) that I would more than likely get a better offer to return as a newly canceled customer than she would be able to give to keep me. I thought that was kind of strange.
Strange, but it is true.
ChiWavDave said:
one interesting nugget after I called to cancel the service was the retention rep basically said (without actually saying it) that I would more than likely get a better offer to return as a newly canceled customer than she would be able to give to keep me. I thought that was kind of strange.
Since I left DirecTV for FiOS a few months ago I have been getting at least one "come back" offer per week from DirecTV. The offers are pretty close (but not quite as good) to what they're offering a new customer, but the offers are now giving me up to $200 to pay the FiOS cancellation fee. I liked DirecTV a lot, but the FiOS bundle (TV, phone & internet) is still way cheaper than DirecTV's offer. I see no compelling reason to switch back at this time.
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