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Judging by your signature, I'm trying to figure out who you're trying to do a favor for...lunatweeker said:
Oh, and btw- it's pretty logical: the two HSPs you named, Mastec and Ironwood are the #2 and #1 HSP's by tech count and markets served respectively. If the laws of averages holds up- you would get more complaints attributed to those companies by default, wouldn't you?
I'm not saying that it's right that you have to deal with customer complaints that are caused by an installer that works for my company (not going to say which one- you be the judge)... but let's just say I'll send you good thoughts the next time I field a call from a customer who has called D* 6+ times trying to get a job built with the right equipment and 6+ times the work order has been built incorrectly with the wrong eq, outlet codes and/or receiver codes. Or maybe assigned to the wrong GEO code or updated with the wrong address or phone information.
You'd almost think we both didn't want the same thing.... almost.
