It's toast, exactly like mine was about a month ago, sorry. When you call Tech Support, if it's connected to a surge protector or power strip they will ask you to connect it directly to a wall outlet first... Waste of time if you ask me, but they want to make sure it's not a power supply issue before authorizing a replacement to be sent. They never told me what it could be, but I suspect a bad motherboard? Anyway, mine shipped 2nd Day Air as well, and it was over a weekend. An excruciatingly long wait without any TV. I missed The Walking Dead premier, had to go watch it on the wife's TV in the bedroom, how sad... :lol:
The included instructions to perform the switcheroo are pretty good actually. You get to keep your existing remote, and if you remembered to backup your receiver's configuration on it recently, setting up the replacement unit with your existing, customized channel lists and Dish passes should be relatively painless, although a few bits and pieces here and there will probably get lost in translation, if your experience is anything like mine. And of course, whatever recordings you had on the hard drive of the dead receiver are gone for good. :nono: Those you had transferred onto an external HDD, if you had one connected, are safe. Just plug it into the USB port and, after a few hours of laboring, downloading and updating, the recordings will pop up again.
