Time to bombard NGC with BUG emails!

3595 Views 57 Replies 18 Participants Last post by James_F, Aug 5, 2002

DarrellP

Discussion Starter · Jul 14, 2002

[email protected]

Please send the National Geographic Channel your comments on their "bug". I hate it. What's with the stupid bright yellow rectangle in the lower right hand corner? It is way too bright & distracting.

Please be nice when you email and request that they make it transparent so it's not prone to burning in your brand new DTV widescreen set.

Hey, if you don't have one, so what, bullsh*t them. They need to know that this is a dangerous, if not obnoxious practice.

Thanks for your help.

Hi, Jack, I know you'll be reading this. You too, Doug.

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SParker

· #2 · Jul 14, 2002

I just send them this
-------------------------------------------------------------------
I would just like to say that I have been enjoying your channel so far as it was just added to Dish Network. Although I do have one suggestion/complaint. Could you please either eliminate or tone down your channel logo in the bottom right hand side of the screen or at least tone it down? It is very distracting when I watch your great programs. It could also cause burn in on my TV screen if I watch your channel for extended periods of time.

Sincerely

Shawn Parker

SParker

· #3 · Jul 14, 2002

oops I said tone down twice, I guess they will get the hint

Mark Lamutt

· #4 · Jul 14, 2002

My message is away! I really hate channel bugs!

DarrellP

Discussion Starter · #5 · Jul 14, 2002

Great message Shawn, keep it up guys.

Rusty

· #6 · Jul 14, 2002

I don't care how good or interesting their programming is. I will not watch that channel as long as the ridiculous logo remains in its' present form. Those who have said it can cause a burn in the phosphor coating of their CRTs are absolutely correct.

James_F

· #7 · Jul 14, 2002

Guys, I tried this a years ago. They sent me something like it increases visibility. I've learned to live with it. Its been on DirecTV for as long as I've had it.

Jacob S

· #8 · Jul 15, 2002

Is anybody having problems iwth other channel logos burning into their projection televisions? Do these new HDTV projection televisions have problems with burn in's like the older projection screens did?

Mark Lamutt

· #9 · Jul 15, 2002

Yup - the bugs will cause burn-in problems with rear projection systems, and some front projectors. That's why I won't watch a channel with a bug unless it's transparent.

Nick

· #10 · Jul 15, 2002

My contribution to the effort, sent to NGC today...

"I am pleased that NGC has finally appeared on Dish Network. Already,
I have enjoyed several of your excellent programs.

However, I noticed that the large, bright yellow rectangular box in the
lower-right corner of my screen is very distracting and takes away from
my enjoyment of the programming. Also, someone told me that a fixed
image on my screen could damage it over time. Is that true?

I am usually aware of what channel I am viewing and do not need to be
continuously and unwillingly reminded. Other than my not watching
your channel too often, what can you do from your end to ameliorate
the problem?

Thank you for any help you can provide."

/signed/

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DarrellP

Discussion Starter · #11 · Jul 15, 2002

FWIW, these bugs DO cause burnin. A coworker of mine is married to a Shopping Channel addict and he just replaced his projection TV because of The Shopping Channel logo burned into it.

Don't complain or becoming complacent, email them, please, and post this on every forum you know about, we need to stop these bugs!

dougha

· #12 · Jul 15, 2002

Hi Darrell
Sent them a message, we will see if it does any good.
Doug
Hi Jack

Mark Lamutt

· #13 · Jul 19, 2002

Thought I'd post a followup to this thread. I got the following reply today from NGC. Sounds like a form reply, but at least they are listening.

Thank you for contacting the National Geographic Channel. Our bug logo is one of our most recent concerns that we are looking into. Currently, we have used the bug to end help viewers know that they are watching the National Geographic channel and to create awareness for our young channel.

However, we understand your concern with the distracting logo and for the fear of it burning an image into your screen television. We are currently looking into the intensity and tone of the bug.

Thank you very much for your input and for bringing this to our attention.

Sincerely,
D. Fragnoli
National Geographic Channel

SParker

· #14 · Jul 19, 2002

wow what a coincidence here is my response. Sound familiar?
---------------------------------------------------------------------------------

Thank you for contacting the National Geographic Channel. Our bug logo is one of our most recent concerns that we are looking into. Currently, we have used the bug to end help viewers know that they are watching the National Geographic channel and to create awareness for our young channel.

However, we understand your concern with the distracting logo and for the fear of it burning an image into your screen television. We are currently looking into the intensity and tone of the bug.

Thank you very much for your input and for bringing this to our attention.

Sincerely,
D. Fragnoli
National Geographic Channel

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Nick

· #15 · Jul 19, 2002

I'm impressed.

I hope I'm wrong, but that may well be the finest piece
of warm bovine excrement I have read in a long time!

Nickster :smoking:

[Edit] Just now received the same email response as shown above.

MarkA

· #16 · Jul 19, 2002

Burn-in is a very real problem with any CRT system, especially the super-bright CRTs in projection TVs. NG is irresponsable and asking for lawsuits. Even FOX News eventually reduced theirs.

James_F

· #17 · Jul 19, 2002

But they have had it on DirecTV for as long as I can remember. They won't change it because of a few Dish subscribers....

Sam1980

· #18 · Jul 19, 2002

Maybe if they made it a bit smaller and transparent.....

DarrellP

Discussion Starter · #19 · Jul 19, 2002

Originally posted by James_F
But they have had it on DirecTV for as long as I can remember. They won't change it because of a few Dish subscribers....

If enough people ***** at them they just might.

I recevied the canned response also, but I replied to thank them for looking into the matter and brought it to their attention that as more & more people are hooked up digitally that we do, indeed know what channel we are on.

James_F

· #20 · Jul 19, 2002

I'm not saying don't try. I tried this when I discovered I had NGC and I guess you got the same response as I did. Just don't get to hopeful. Good Luck.

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