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Can't ship is a silly statement.

They probably mean they don't have an option, in front of them, on their computer, to have it shipped to you.

You can try asking for the person's name and employee identification number, because you are writing a letter to your state's attorney general about the false advertising, and Dish will want to know which employee refused to honor Dish's advertisement.

They'll probably blow you off, casue they don't have any way (yet?) to have the unit sent to you. Or, they can simply put you on hold, and then hang up on you.

Bob
 
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