[tj177mmi]

What would cause tuner 2 to die then, after a reboot, come back? Is this a sign of more failures to come?

Its not a B-Band as I was switching the cables back and forth, and it was centralized on tuner 2. It seems to be working fine now.

 

[schorner]

What would cause tuner 2 to die then, after a reboot, come back? Is this a sign of more failures to come?

Its not a B-Band as I was switching the cables back and forth, and it was centralized on tuner 2. It seems to be working fine now.

I have been having the same issues with my HR-21. Called DTV and they wanted me to reformat the hard drive. I asked how would reformatting my HD fix this issue. He didn't have an answer and I said I wasn't going to do it. Then he said that it was an known issue and that a fix was in the works. That was late July.

Can you imagine calling your high speed internet provider and they tell you to reformat your PC HD to fix the connection?

 

[Doug Brott]

Try rerunning guided setup and make sure that you select the dish setup that applies in your situation (including multi switch setup). This may provide you with more stability.

 

[rhambling]

what model hr21? i have a hr21-100 with low tuner 2 readings on the 101, tuner 1 works great. swapped everything, problem stays with tuner2.

 

[groove93]

I have an HR21-100 and my tuner 2 readings are always lower than tuner 1 with BBCs installed. I believe a number of us owning this particular model have this issue.

 

[barkster99]

I had tuner 1 dying daily, fixed by RBR. Took a DVR swap to fix.

 

[tj177mmi]

Mine is an HR20.

 

[z28lt1]

My HR20 did the same thing. Singal strenght on both tuners was great, but I would drop tuner 2 on average of once a day, fixed by reboot. I did reformat the drive, swaped out all cables, BBCs, etc. No change. New HR21 solved the problem.

 

[Rich]

You need a new box.

Rich

 

[dsheli]

My HR20 did the same thing. Singal strenght on both tuners was great, but I would drop tuner 2 on average of once a day, fixed by reboot. I did reformat the drive, swaped out all cables, BBCs, etc. No change. New HR21 solved the problem.

Did a tech come out to swap the DVR or did they drop ship it? Also do you have the protection plan? Mine was having that problem and the tech on the phone told me to run the system test, I told him that was crazy, he agreed but assured me that doing that then doing guided setup then rebooting would fix the problem. Sure enough it did. I guess it is just a crazy algorithm that Dtv has in the dvr or something.

David

 

[Defman]

My HR21-700 has done this a few times, twice in the last week though... Tech last night told to call back while it was actually happening, I had already rebooted.

 

[jaxfan]

Interesting. I thought it was just a fluke when my HR21-700 lost sat-2\tuner2 the other day. Swapped the sat cables and problem stayed on tuner2. But after reading this post I guess not.

 

[Rich]

Interesting. I thought it was just a fluke when my HR21-700 lost sat-2\tuner2 the other day. Swapped the sat cables and problem stayed on tuner2. But after reading this post I guess not.

I still think it is a sign that there is something wrong with the HR. That opinion is offered with the idea that the rest of your system is set up correctly.

Rich

 

[Rich]

Did a tech come out to swap the DVR or did they drop ship it? Also do you have the protection plan? Mine was having that problem and the tech on the phone told me to run the system test, I told him that was crazy, he agreed but assured me that doing that then doing guided setup then rebooting would fix the problem. Sure enough it did. I guess it is just a crazy algorithm that Dtv has in the dvr or something.

David

Betcha the problem comes back.

Rich

 

[Rich]

Interesting. I thought it was just a fluke when my HR21-700 lost sat-2\tuner2 the other day. Swapped the sat cables and problem stayed on tuner2. But after reading this post I guess not.

Not a fluke, a symptom.

Rich