Joined
·
121 Posts
I apologize in advance for such a long post...
A couple of days ago I relocated my hr20-700. The new location has two sat lines and an antenna line coming from the wall. Great.... So I think all is working after setting up the home theater receiver, dvd player and sat receiver.
Yesterday when I turned on the set to check I had a screen that displayed something about signal problems (don't remember exactly what this screen looked like) and when I pressed menu there were only two things listed. I RBR and got the picture back, but now I'm having "searching for signal on tuner 2" errors when changing SAT channels.
I do the record thing to check if the other tuner is working and sure enough I've only got one tuner working. I check the signal strengths and Tuner 2 fluctuates from 0 to 40. I switch the wires and now have signal strength on Tuner 2, but 0 on Tuner 1... no fluctuation. I switch the bbc's and the same results. I went thru the satellite setup again and this at least fixed it so only 1 tuner is recognized and I can change channels without getting the signal error. I figure it thinks there is only one line connected because it's not getting signal from a 2nd. (Where the receiver is at now.)
Today, Just to check, I switched the wires again and went thru the sat setup one more time. This time all sat signal boxes were marked with "X" and neither tuner had signal, where during the previous setup, all the sat boxes had check marks in them (except 1) with the statement that there is no signal on tuner 2, please check your installation, etc.. My conclusion, the cable is bad but so is one of the tuners? At this point this doesn't really make sense to me at all.
So as a last resort (should have been done earlier
), I follow the SAT lines in the storage area where everything comes in from the attic/dish. And what do I find... there are only 5 lines running off the side with 8 connectors, where I would have expected to find 6 as I have 3 rooms wired for dual tuners. The 5th cable appears to be going to the room with the problem. I look a little further and I find a disconnected cable that is marked "Basement Sat Reciever". It's located near the CABLE company splitter/booster about 10 feet from the multiswitch... hmmm... This was probably the cable line going into my Sony HR10-250 as it could take cable/sat/ant. COOL I think to myself... here's the problem. I connect it to the multiswitch... I checked the TV and did a menu reset. I still got the searching for signal error. WTH... I don't think I redid the sat setup this time and maybe, in retrospect, that's what's missing because when I checked the signal strengths, I had signal for both tuners in the 80-90's.
In the mean time, I've got a service call scheduled for 9/8... All this diagnosing was done after the call to D* and I found that I'd be waiting so long for an appointment. May as well try to get it working myself if possible.
I'd appreciate any thoughts the experts out there may have.
TIA,
Sbergstc
A couple of days ago I relocated my hr20-700. The new location has two sat lines and an antenna line coming from the wall. Great.... So I think all is working after setting up the home theater receiver, dvd player and sat receiver.
Yesterday when I turned on the set to check I had a screen that displayed something about signal problems (don't remember exactly what this screen looked like) and when I pressed menu there were only two things listed. I RBR and got the picture back, but now I'm having "searching for signal on tuner 2" errors when changing SAT channels.
I do the record thing to check if the other tuner is working and sure enough I've only got one tuner working. I check the signal strengths and Tuner 2 fluctuates from 0 to 40. I switch the wires and now have signal strength on Tuner 2, but 0 on Tuner 1... no fluctuation. I switch the bbc's and the same results. I went thru the satellite setup again and this at least fixed it so only 1 tuner is recognized and I can change channels without getting the signal error. I figure it thinks there is only one line connected because it's not getting signal from a 2nd. (Where the receiver is at now.)
Today, Just to check, I switched the wires again and went thru the sat setup one more time. This time all sat signal boxes were marked with "X" and neither tuner had signal, where during the previous setup, all the sat boxes had check marks in them (except 1) with the statement that there is no signal on tuner 2, please check your installation, etc.. My conclusion, the cable is bad but so is one of the tuners? At this point this doesn't really make sense to me at all.
So as a last resort (should have been done earlier
), I follow the SAT lines in the storage area where everything comes in from the attic/dish. And what do I find... there are only 5 lines running off the side with 8 connectors, where I would have expected to find 6 as I have 3 rooms wired for dual tuners. The 5th cable appears to be going to the room with the problem. I look a little further and I find a disconnected cable that is marked "Basement Sat Reciever". It's located near the CABLE company splitter/booster about 10 feet from the multiswitch... hmmm... This was probably the cable line going into my Sony HR10-250 as it could take cable/sat/ant. COOL I think to myself... here's the problem. I connect it to the multiswitch... I checked the TV and did a menu reset. I still got the searching for signal error. WTH... I don't think I redid the sat setup this time and maybe, in retrospect, that's what's missing because when I checked the signal strengths, I had signal for both tuners in the 80-90's.In the mean time, I've got a service call scheduled for 9/8... All this diagnosing was done after the call to D* and I found that I'd be waiting so long for an appointment. May as well try to get it working myself if possible
.I'd appreciate any thoughts the experts out there may have.
TIA,
Sbergstc
