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· Cool Member
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53 Posts
Discussion Starter · #1 ·
Everytime I try to load up my Apps today, I get the following error message: "TV Apps is still initializing, please try again later. (301)"

Everything else works just fine.

I have tried a reset to no avail, and a test says everything is fine.

Is anyone else having a similar issue?
I have a HR24-100 if it matters.
 

· Legend
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272 Posts
Restore network defaults and go through the connect now process again and let me know what completion code you get. Should be one of the following 86-xxx, 87-xxx, 88-xxx

Menu > Settings & Help > Settings > Network Setup > Restore Defaults
Once network defaults are restored select Connect Now.
 

· Go Pack Go!!!!
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2,854 Posts
I had the same issue, could not get it to work, and we had bad storms approaching late afternoon today. Saw your post and as of 9:36PM CST they are working now. Give your's a try again.
 

· Registered
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180 Posts
orbit626 said:
Everytime I try to load up my Apps today, I get the following error message: "TV Apps is still initializing, please try again later. (301)"

Everything else works just fine.

I have tried a reset to no avail, and a test says everything is fine.

Is anyone else having a similar issue?
I have a HR24-100 if it matters.
This is an extremely common Directv problem. Take the network setting from your computer and put them in your Directv box except for the IP address. Assign a static IP address within the range your router gives you. Test the internet connection only on your Directv box. Once you get the internet connection working on your Directv box set Network Services to Automatic. Do not try to bring up the TV apps or test Network Services for a time period of at least over night. You need to give the TV apps time to initiate. If you don't do that each time you try to bring them up the initialization process will start over and require another waiting time period. I have never had it fail if you leave the initial set up to work over night. I had to teach the Directv installers in my area this trick as they didn't know how to get the TV apps to work either. BTW, you do not need to mess with assigning ports or port forwarding as Automatic will find any open ports on your router and use them. PS: You might want to think about using the OPEN DNS servers rather than your ISP's.
 

· New Member
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macfan601 said:
This is an extremely common Directv problem. Take the network setting from your computer and put them in your Directv box except for the IP address. Assign a static IP address within the range your router gives you. Test the internet connection only on your Directv box. Once you get the internet connection working on your Directv box set Network Services to Automatic. Do not try to bring up the TV apps or test Network Services for a time period of at least over night. You need to give the TV apps time to initiate. If you don't do that each time you try to bring them up the initialization process will start over and require another waiting time period. I have never had it fail if you leave the initial set up to work over night. I had to teach the Directv installers in my area this trick as they didn't know how to get the TV apps to work either. BTW, you do not need to mess with assigning ports or port forwarding as Automatic will find any open ports on your router and use them. PS: You might want to think about using the OPEN DNS servers rather than your ISP's.
Can you break this down a bit? I just had a DirecTV install done Monday. The TV apps not working started yesterday. I stumbled upon this site while Googling this problem.

You say to take my computers network setting and put it in the DirecTV box. When I go to Settings->Network Setup->Advanced Setup the boxes are pre-populated. Should I just change the IP address to a different number? Mine ends with .3, could I just change that to .6 if it's not shown on my router as a connected device?

Network Services is already set to Automatic. Do I need to run Network Services after assigning a different IP?
 

· Honi Soit Qui Mal Y Pense.
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15,115 Posts
Welcome to DBSTalk!

I set my IP addresses to .20, .24 and .27, to reflect the type of box so I could ID it on the network more readily. Conveniently, those numbers are also above the range of my other junk on my LAN, but well within the range of the router.

I also set my DNS to .8.8.8.8 instead of the default which is your ISP's DNS servers. Works faster.
 

· Registered
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newmanx4 said:
Can you break this down a bit? I just had a DirecTV install done Monday. The TV apps not working started yesterday. I stumbled upon this site while Googling this problem.

You say to take my computers network setting and put it in the DirecTV box. When I go to Settings->Network Setup->Advanced Setup the boxes are pre-populated. Should I just change the IP address to a different number? Mine ends with .3, could I just change that to .6 if it's not shown on my router as a connected device?

Network Services is already set to Automatic. Do I need to run Network Services after assigning a different IP?
I would do a system reset first then change that IP address like you said and double check that everything else there is the same as on your computer's network connection. Make sure you have an internet connection on the Directv box after that. Double check network services is on automatic and then leave anything network related on the Directv box alone for the night. The 301 error is truthful in that it needs time to initialize. Where most people go wrong is that they keep testing Network Services or keep trying to bring up TV apps. Each time they do that, until they are initialized, it starts the process over from the beginning.
 

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Laxguy said:
Welcome to DBSTalk!

I set my IP addresses to .20, .24 and .27, to reflect the type of box so I could ID it on the network more readily. Conveniently, those numbers are also above the range of my other junk on my LAN, but well within the range of the router.

I also set my DNS to .8.8.8.8 instead of the default which is your ISP's DNS servers. Works faster.
Good plan. I have my Directv box's IPs set to 03, 04, 05. if I remember correctly the .8.8.8.8 address is Google's DNS sever's address. There is nothing wrong with that, just that I personally like Open DNS', DNS server better. Just a matter of personal preference.
 

· The Shadow Knows!
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36,634 Posts
You guys need to know... you should expect this sort of thing with TVApps for the short term. Something better is coming, but in the meantime the current system is going to have some issues.
 

· New Member
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I changed the IP on the DVR box last night. Checked it this morning and still no go on the TV Apps. I then checked the other three HD boxes and they all have the same error. I changed the IP address on the DVR again before I left for work and changed the DNS to 8.8.8.8. I'll see when I get home if it worked.

BTW, 8.8.8.8 and 8.8.4.4 are the Google DNS servers.
 

· Honi Soit Qui Mal Y Pense.
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15,115 Posts
macfan601 said:
Good plan. I have my Directv box's IPs set to 03, 04, 05. if I remember correctly the .8.8.8.8 address is Google's DNS sever's address. There is nothing wrong with that, just that I personally like Open DNS', DNS server better. Just a matter of personal preference.
You recall correctly! It's just so easy to remember.....:lol:
 

· Mentor
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59 Posts
macfan601 said:
I would do a system reset first then change that IP address like you said and double check that everything else there is the same as on your computer's network connection. Make sure you have an internet connection on the Directv box after that. Double check network services is on automatic and then leave anything network related on the Directv box alone for the night. The 301 error is truthful in that it needs time to initialize. Where most people go wrong is that they keep testing Network Services or keep trying to bring up TV apps. Each time they do that, until they are initialized, it starts the process over from the beginning.
Thx, will quit checking Apps & Net Svces for a couple of days...mine happened the morning after my latest S/W update (HR21) about 30 hrs ago. Usually anytime I have a 'Svces Not Available' (often after playing with the Dock) I just have to Reset the DVR. Nothing has helped with the 301 .....looks like another 'fix' that caused other probs..the ole 'unintended consequences' thingie again!
 

· New Member
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My TV Apps are working again on the DVR. But since they came back I now have some major lag when I use any action buttons on my remote. I'm talking 5-10 seconds from the time I press a button until the box responds. Channel up/down, volume up/down, direction arrows and number keys work fine. It's Guide, List, Exit, Menu, and Info that have the lag.
 

· Hall Of Fame
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1,663 Posts
newmanx4 said:
My TV Apps are working again on the DVR. But since they came back I now have some major lag when I use any action buttons on my remote. I'm talking 5-10 seconds from the time I press a button until the box responds. Channel up/down, volume up/down, direction arrows and number keys work fine. It's Guide, List, Exit, Menu, and Info that have the lag.
Try this hit the active button then hit the exit button it may take several times on the exit button but this always speeds up my remote commands
 

· Godfather
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501 Posts
Stuart Sweet said:
You guys need to know... you should expect this sort of thing with TVApps for the short term. Something better is coming, but in the meantime the current system is going to have some issues.
I figured something was up because for the longest time, my apps worked and my internet connection stayed connected. Lately, the connection keeps dropping which causes the apps to fail. And the only way I can get them to return is to reset my router. That makes things good again for a while and then the internet connection drops again. So to hear that something better is in the works makes sense as to why all of a sudden, MRV is breaking.
 
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