When on the system info screen (Press Menu twice) use the 21.0 remote to set the remote address. Note on the screen if it's UHF A or UHF B. Then on the 6.3 remote open the battery cover and make sure the slider switch is set to A or B to correspond with what the 21.0 is. Program the 6.3 to the same address and try, they should both be working now.
two remotes on TV2
On a VIP722k installed in January, I have a 20.1 and 6.3 remote configured for two TV2. One was in kitchen and one in a bedroom. Only used one tv at a time. A replacement receiver was installed in February, and now I can't get both remotes to work. Both are set to same channel, but only the last one configured will work.
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