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I was curious if anyone knows if there is a difference between these two under the eve mounts. One is model SLMTUE the other is DTVUEM. I ordered the SLMTUE from Solid Signal but it looked different from what a neighbor in my apartment complex had installed so I looked further on solid signals website and found the DTVUEM (that one looked exactly like my neighbor's mount).... and ordered it however when i got it today discovered what they sent me was just another SLMTUE. If u look at their website pics of these two mounts they look different to me so that's why I ordered the DTVUEM b/c i need something that mounts then goes straight out from the wall then angles up. The DTVUEM in the pics on solid signal seem to do that .........but the SLMTUE looks like the mounting pole just goes at at like a 45 degree angle right from the mount.
I called them when i got the mount today and explained to them I got the wrong model. The mount even looked different on the two sets of instructions yet the two mounts they sent me were identical. Spoke to a guy named Scott at Solid Signal and he put in a replacement order for me. But then 10 minutes later he called me back and he said he spoke with a supervisor that told him the two mounts are exactly the same. I explained to him maybe look at their own website's pictures b/c they dont look the same at all. Then i informed him well if it is the same mount then that's deceptive and why advertise both and make them look different?? Of course no response to that feedback! Just said they were going to investigate it further and get back to me before they send me out anything.
Here are the links to the two mounts. U guys tell me if these two mounts are the same or different.
SLMTUE:
http://www.solidsignal.com/pview.as...-Adjustable-Braces--&c=Mounting Supplies&sku=
DTVUEM:
http://www.solidsignal.com/pview.as...er-Eave-Mount-DTVUEM&c=Mounting Supplies&sku=
I called them when i got the mount today and explained to them I got the wrong model. The mount even looked different on the two sets of instructions yet the two mounts they sent me were identical. Spoke to a guy named Scott at Solid Signal and he put in a replacement order for me. But then 10 minutes later he called me back and he said he spoke with a supervisor that told him the two mounts are exactly the same. I explained to him maybe look at their own website's pictures b/c they dont look the same at all. Then i informed him well if it is the same mount then that's deceptive and why advertise both and make them look different?? Of course no response to that feedback! Just said they were going to investigate it further and get back to me before they send me out anything.
Here are the links to the two mounts. U guys tell me if these two mounts are the same or different.
SLMTUE:
http://www.solidsignal.com/pview.as...-Adjustable-Braces--&c=Mounting Supplies&sku=
DTVUEM:
http://www.solidsignal.com/pview.as...er-Eave-Mount-DTVUEM&c=Mounting Supplies&sku=