Change the line from the 322 to another receiver. Chances are the power inserter for the dpp44 is hooked to a line to the 322, once there is no power to that receiver the power to the switch is cut.
Unplugging my 322 kills my 625! is this a problem with my dpp44 switch?
i've signed up with dish newtork in december 2005. my setup as as follows:
- 105 superdish (from the days when baltimore locals were on 105) with a dpp44 switch
- a 625 dual-tuner receiver that feeds the main tv in the living room and the tv in the basement
- a 322 dual-tuner receiver for the "office" that feeds the tv in that room and the tv tuner in my computer
my wife had another baby three weeks ago and now the office is the baby's room. so everything has been moved out of there. except the 322 receiver. i've discovered that as soon as i unplug the 322 or undo the coax that leads from the wall to the 322 (there is a diplexer in there as well so i can have one coax feed both inputs) that my 625 can't get a signal anymore (i get the "acquiring signal" screen but it won't go away until i plug in the 322.
so right now i've got the 322 sitting up there in the baby's room. it's plugged in and connected to the wall coax but there is no tv in there and the computer has been moved downstairs so it's not feeding anything except dish network's bottom line (to the tune of $5 per month). we don't really need that extra tv upstairs and the tv tuner card in my computer wasn't used very much so i want to send the 322 back to dish network but i can't because if i unplug it my other receiver goes dead.
dish wants to charge me $30 for a service call. i think the problem is with the dpp44 switch but they don't want to send me another one because the switch is expensive. so instead they want me to pay for the service call so the dude can come replace the switch.
does this sound like a switch problem? what else might be causing this? if it is a switch problem, how can i confirm this without having to pay for a service call?
- 105 superdish (from the days when baltimore locals were on 105) with a dpp44 switch
- a 625 dual-tuner receiver that feeds the main tv in the living room and the tv in the basement
- a 322 dual-tuner receiver for the "office" that feeds the tv in that room and the tv tuner in my computer
my wife had another baby three weeks ago and now the office is the baby's room. so everything has been moved out of there. except the 322 receiver. i've discovered that as soon as i unplug the 322 or undo the coax that leads from the wall to the 322 (there is a diplexer in there as well so i can have one coax feed both inputs) that my 625 can't get a signal anymore (i get the "acquiring signal" screen but it won't go away until i plug in the 322.
so right now i've got the 322 sitting up there in the baby's room. it's plugged in and connected to the wall coax but there is no tv in there and the computer has been moved downstairs so it's not feeding anything except dish network's bottom line (to the tune of $5 per month). we don't really need that extra tv upstairs and the tv tuner card in my computer wasn't used very much so i want to send the 322 back to dish network but i can't because if i unplug it my other receiver goes dead.
dish wants to charge me $30 for a service call. i think the problem is with the dpp44 switch but they don't want to send me another one because the switch is expensive. so instead they want me to pay for the service call so the dude can come replace the switch.
does this sound like a switch problem? what else might be causing this? if it is a switch problem, how can i confirm this without having to pay for a service call?
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The DPP44 is only powered from it's receiver port 1. You should have the power inserter connected there, if you don't have one, move the 625 to port 1 & the 322 to port 2.
both of the replies seem to be saying the same thing but i'm sorry -- i don't understand. please elaborate...
the dpp44 switch is plugged into the power strip in the living room -- the same power strip that has the dvd player, the tv, the 625 receiver, the PS2, etc.
the dpp44 switch is plugged into the power strip in the living room -- the same power strip that has the dvd player, the tv, the 625 receiver, the PS2, etc.
There are 4 outputs from the DPP44psnarula said:both of the replies seem to be saying the same thing but i'm sorry -- i don't understand. please elaborate...
the dpp44 switch is plugged into the power strip in the living room -- the same power strip that has the dvd player, the tv, the 625 receiver, the PS2, etc.
If it is connected correctly and I assume it is since everything works when everything is connected;
There is a power inserter connected to #1 output port. Follow the coax from #1 output port, you should find that it is attached to a box( the power inserter ). Call this the input side of the power inserter.
This box will have another coax connected( Call this the output side) which goes to a receiver( in your case, probably the 322 ). It will also have a power line coming out which is plugged into your power strip.
If I'm making sense here?
Go dissconect the 322 and then;
Plug the coax for your 625 into the output side of the power inserter.
That should fix your problem.
The DPP44 switch does not have a power cord on it at all. The power to the DPP44 comes in through port 1 cable, so the power injector or the receiver that powers the DPP44 must be on the RG-6 cable coming out or port 1.
It sounds like your power injector is plugged into that power strip. It has two coaxal ports on it, one labeled to switch, the other to receiver. The one to the switch MUST plug into port 1 of the actual DPP44.
It sounds like your power injector is plugged into that power strip. It has two coaxal ports on it, one labeled to switch, the other to receiver. The one to the switch MUST plug into port 1 of the actual DPP44.
Sounds like the power inserter may be plugged into the wrong port (or on the wrong end) on the DPP44 and the 322 was somehow powering the DPP44 instead. Try swapping the output cables at the DPP44 (making sure that the 625/power inserter cable is on port 1 and the baby's room cable is on port 2).psnarula said:the dpp44 switch is plugged into the power strip in the living room -- the same power strip that has the dvd player, the tv, the 625 receiver, the PS2, etc.
Your cabling situation is getting more complex by the message.
What is the order of appearance of devices from the dish(es) to the 625 (list all goodies including diplexers, the switch, the separators and the power inserter? Be sure to note port numbers/designations on all of the devices.
Is your separator plugged SAT1 to SAT1 and SAT2 to SAT2?
Are you sure that both of your diplexers are passing DC?
Do you still need the DPP44 (I'm guessing you don't)?
Know that the device that you called a diplexer on the 322 is actually a separator. A diplexer and a separator are two entirely different devices.
okay this is making more sense now (the multiple replies definitely help) and i think i know what i need to do but let me give the detailed version of my setup that you asked for.harsh said:Your cabling situation is getting more complex by the message.
What is the order of appearance of devices from the dish(es) to the 625 (list all goodies including diplexers, the switch, the separators and the power inserter? Be sure to note port numbers/designations on all of the devices.
i went out to the dish and took a look at what was going on. when the installer came to set me up with service, he only used two outputs from the dpp44 switch. after he left, i went to check everything and lo and behold the tv in the basement didn't work (i should have made sure of this before he left but i didn't and that's another issue entirely). this basement tv gets is feed from output 2 on the 625. there were also problems with the 322 upstairs (no need to discuss these here).
so i called dish network and they sent out another installer the next week to finish things up. he fixed the problem with the 322 upstairs but said that he needed to add another coax line to fix the 625 (he claimed that a separator cannot be used with a diplexer). so he ran a direct line from the dpp44 (using output switch #3) straight to the 625.
so my dpp44 has three outputs. output number 1 goes to the 322 (this is my problem, isn't it?). there is a separater upstairs that splits this one feed into two. since the two outputs from the 322 were going to the same room (the tv and the computer with the tv tuner were both in the office) i didn't need a pair of diplexers.
output number 2 and output number 3 feed the 625. output number 3 from the dpp44 runs straight to the dpp44 power inserter and then the output from the dpp44 power inserter runs straight to input 1 on the 625.
output number two from the dpp44 runs to the "SAT" on a diplexer (it has DPD2 written on it) that sits in my basement. The "UHF/VHF" on the same diplexer goes to tv2 (also in the basement). The "IN/OUT" on the same diplexer runs upstairs into my main level where it feeds the "IN/OUT" on the second diplexer. the "SAT" on this second diplexer feeds input 2 on the 625 and the "VHF/UHF" on this second diplexer connects to the "out to tv2" slot on the 625.
i think to fix my problem i just need to go to the dpp44 switch and swap output 1 and output 3.
comments?
yesIs your separator plugged SAT1 to SAT1 and SAT2 to SAT2?
i have no idea what you are asking or how to answer this questionAre you sure that both of your diplexers are passing DC?
i have no idea. how do i tell? under what circumstances would i need the dpp44 switch? perhaps the detailed information about my setup can help you answer that question.Do you still need the DPP44 (I'm guessing you don't)?
yes, i see that now. i used the correct terms in my reply above.Know that the device that you called a diplexer on the 322 is actually a separator. A diplexer and a separator are two entirely different devices.
I think you got it. Swapping #1 & # 3 should do it. Make the swap at the DPP44 so that the power inserter( now on #3 ) will be on #1.output number 3 from the dpp44 runs straight to the dpp44 power inserter and then the output from the dpp44 power inserter runs straight to input 1 on the 625.
.......
i think to fix my problem i just need to go to the dpp44 switch and swap output 1 and output 3.
Be sure that output #1 from the DPP44 goes to/thru the power inserter and then to the 625.
Let us know how it works.
i'll do it when i get home from work this afternoon...fchall said:I think you got it. Swapping #1 & # 3 should do it. Make the swap at the DPP44 so that the power inserter( now on #3 ) will be on #1.
Be sure that output #1 from the DPP44 goes to/thru the power inserter and then to the 625.
Let us know how it works.
thanks for all the help.
swapping #1 and #3 did the trick. i unplugged the 322 and the 625 still works.
thanks for all the help.
thanks for all the help.
Good on you. Happy TVpsnarula said:swapping #1 and #3 did the trick. i unplugged the 322 and the 625 still works.
thanks for all the help.
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