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I haven't seen reports of "lots of HR20's just stop receiving the 119 and 110 ....".
You might try removing your HR20's B-Band Converters if they're installed because those are known to sometimes cause problems.
Also, where did he check the satellite signals? Checking them at the dish will not diagnose your multiswitch. He would have to check them at the multiswitch outputs. And your multiswitch might have just one or two bad outputs.
You might try removing your HR20's B-Band Converters if they're installed because those are known to sometimes cause problems.
Also, where did he check the satellite signals? Checking them at the dish will not diagnose your multiswitch. He would have to check them at the multiswitch outputs. And your multiswitch might have just one or two bad outputs.