[gquiring]

I got fed up dealing with D* on my 99 issue, I was not paying for something they did not align right in the first place.

A friend came over with a laptop and we used a webcam on my panel and aligned the dish on the roof by watching the screen. It took about 10 minutes to get my signal from a 45 to a 89. We also got the other sats better aligned for mostly high 90's. I think it's crock that their installers do not understand the 99 tuning. Finally no more 771 errors.

 

[vurbano]

Drectv wants it this way. They collect 50 bucks from everyone for a service call to fix it. Why would they want it done right the first time?

 

[Grentz]

Drectv wants it this way. They collect 50 bucks from everyone for a service call to fix it. Why would they want it done right the first time?

Because the potential loss of a customer, money spent on CSRs and phone lines, and hassle of getting installers out probably costs way more than $50

 

[flipptyfloppity]

I used two Mac laptops with iChat over bonjour video chat.

 

[LarryFlowers]

Drectv wants it this way. They collect 50 bucks from everyone for a service call to fix it. Why would they want it done right the first time?

I figure at $50 for a service call DirecTV loses about $75-100... your theory doesn't hold up.

 

[Johnnie5000]

Drectv wants it this way. They collect 50 bucks from everyone for a service call to fix it. Why would they want it done right the first time?

Mainly because us techs aren't cheap to pay, and they gotta pay for gas to get us out there to you.

 

[Brad5]

I got fed up dealing with D* on my 99 issue, I was not paying for something they did not align right in the first place.

A friend came over with a laptop and we used a webcam on my panel and aligned the dish on the roof by watching the screen. It took about 10 minutes to get my signal from a 45 to a 89. We also got the other sats better aligned for mostly high 90's. I think it's crock that their installers do not understand the 99 tuning. Finally no more 771 errors.

Thanks for the tip. I have slingbox on my laptop it worked fine.