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ViP622 Stops Working

549 Views 5 Replies 6 Participants Last post by  Rob Glasser
We have had the HD VIP622 for about a year and 1/2. We have 2 television's on this box. The box has been replaced 4 times in that 1 & 1/2 year span. For some reason, it will work for a few months, then just go blank. When we try to reboot, it keeps looking for satellite with no luck. We have called and explained to customer service and they send us a new one in 3 days...unless they forget, which has happened, and it took 10 days. We have a regular (not HD) Dishnet DVR box upstairs that services 2 tv's and it works very well. Anyone else out there having problems with the HD version? This is very frustrating as we have to re-program everything each time and we lose all the media we had stored.
MsEdye in Seattle
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MsEdye said:
We have had the HD VIP622 for about a year and 1/2. We have 2 television's on this box. The box has been replaced 4 times in that 1 & 1/2 year span. For some reason, it will work for a few months, then just go blank. When we try to reboot, it keeps looking for satellite with no luck. We have called and explained to customer service and they send us a new one in 3 days...unless they forget, which has happened, and it took 10 days. We have a regular (not HD) Dishnet DVR box upstairs that services 2 tv's and it works very well. Anyone else out there having problems with the HD version? This is very frustrating as we have to re-program everything each time and we lose all the media we had stored.
MsEdye in Seattle
Any heat issues? Is your 622 kept in an enclosure, or is it well ventilated?
I agree with Ken. Check for heat issues. Also, electrical problems could cause the same type of problems.

Overall the ViP622 and 722 are VERY reliable receivers and a poll like the OP posted really isn't needed.
By posting this Poll in a Vip612/622/722 Forum, what result is expected? lol
Unbelievable. :lol:
It's actually a clever ploy to ferret out all the trolls. Hmm... that's two critters in my sentence. Maybe I'm barking up the wrong tree?
I have removed the poll. It had nothing to do with the thread and does not belong in the support forum. Please use the general discussion forum for polls like that.

Thanks
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