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Cool Member
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Discussion Starter · #1 ·
I'm wondering if my VOD box might be bad. I have no problems with any wireless device in the house (DSL is approx 4-5 Meg down), however with each VOD Request I get a "problem with connection" do I want to continue or "test" the system. Testing the system really doesn't give you much information; and when I say continue, it can take "hours" to download a 30 min show.....in SD.....

As a recent VOD user, I'm not too terribly impressed.....does anyone else have the same issues or should I look to replace my box???

Maybe I am spoiled by how quickly my Kindle Fire downloads shows.
 

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Super Moderator
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frapnitz said:
I'm wondering if my VOD box might be bad. I have no problems with any wireless device in the house (DSL is approx 4-5 Meg down), however with each VOD Request I get a "problem with connection" do I want to continue or "test" the system. Testing the system really doesn't give you much information; and when I say continue, it can take "hours" to download a 30 min show.....in SD.....

As a recent VOD user, I'm not too terribly impressed.....does anyone else have the same issues or should I look to replace my box???

Maybe I am spoiled by how quickly my Kindle Fire downloads shows.
I'm not sure where the problem is, but you do have one.
4-5 Mb/s DSL, should be giving you "just about" real time download/viewing of an SD show.
 

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Godfather
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532 Posts
Mine takes forever as well. It also loses the connection. I just tell it to continue.

The most I have downloaded at one time was four one hour shows. I let it run over night. I have no idea how long it actually took, but it was less than 8-10 hours.

When it is actually downloading it seems pretty quick, but it looks like it pauses a lot. I don't run into that on other stuff, so it may have some kind of priority feature to cause it to wait when anything else is running.
 

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Hall Of Fame
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Based on this and a couple of other recent threads on the topic, it is clear that the biggest factor in all of this is the users' internet connection. There are plenty of us that use VOD and never have any issues. I can download HD programming in 1:1 or faster speeds. SD is more like 2:1.
 

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Legend
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I don't do VOD, but this problem is not limited to DirecTV's streaming video

As well as DirecTv, I have Netflix streaming video, over a 7 megabit connection (test says my actual download speed is about 6.6)

My Internet connection is always fast... even pages that have a lot of pictures (wife is a gardener and goes to lots of sites with high resolution pics)

When I am watching Netflix video, either SD or HD, all is **usually** good

Sometimes, the screen will go blank and a "loading" message will show

I have never been able to figure out if this is a problem with the Netflix servers being overloaded, or a general problem with Internet capacity, or a glitch with my individual ISP

Oh well... just one of the "features" of technology
 

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AllStar
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frapnitz: I just had to reset my network connection and walk through the setup again for this to work
hilmar2k: I have 15 meg down speed and have never gotten 1:1 on HD. I have no problem with SD but with HD I have to wait at least 30 minutes before starting a 2 hour movie. I always attributed this to DirecTV's servers because with 15 meg down I wouldn't think I'd have a problem. What is your speed?
 

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Hall Of Fame
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"h4b1t" said:
frapnitz: I just had to reset my network connection and walk through the setup again for this to work
hilmar2k: I have 15 meg down speed and have never gotten 1:1 on HD. I have no problem with SD but with HD I have to wait at least 30 minutes before starting a 2 hour movie. I always attributed this to DirecTV's servers because with 15 meg down I wouldn't think I'd have a problem. What is your speed?
My speed is advertised at 30 Mb/s. However, even when I was at 12 Mb/s so could generally start the recording within a minute or two.

I have a feeling that some if this has to do with the source. I seem to have a little better performance when downloading content from Starz as opposed to HBO.
 

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Hall Of Fame
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As has been pointed out, it also depends on your ISP, some heavily throttle certains types of data, making someone that has 30Mb/s down with throttling at times no better than some with 6Mb/s without throttling.
 
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