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Godfather
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btmoore, you maybe on to something. I personally have had only minor problems with HR20 and have been a happy customer. But it's always interesting that when a new release comes up some people claim it fixed their problems while others claim the exact reverse.

I think the box has some intermittent, not easy to reproduce, problems. So some customers see them while others don't, or it may behave badly for a while and then start working (or the reverse). If the problems happens after an upgrade people blame the new release, but it may well be an existing problem that they are seeing for the first time. This also makes it difficult for D* to fix the problems since the developers or testers may not be able to reproduce them.

Rebooting or reformatting could actually fix some stuff. rebooting will cure memory leaks while reformatting may get rid of corrupted recordings.
 
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