How happy are you with the H20? I have been thinking of getting one to replace my old RCA receiver in another room. I assume any deal I would cut would include installation and the new AT-9 dish? There's no HD TV in that room, but the ability to receive the HD package out there would be of some benefit, even on a 4x3 fed S-video. (36" CRT)tstarn said:
What a surprise - D* CS called me
Last night I rec'd a call from D* CS following up on a recent technical support call I had made. I had to chuckle, since I've probably called them 20 times since I first rec'd the HR20's a month ago, but I guess maybe D* is getting the message.
Nonetheless, she asked me if I had resolved my problems, and I replied not, since the problems are freezeups and guide issues (losing recording commands) and the like, and kindly reflected that I wouldn't expect them to be resolved for the time being.
She sounded kinda confused that I was so goodnaturedly reporting that my issues weren't cleared, but I was in a good mood (hadn't had a freeze up or lost show yet that eveining - that came later), and I cut her some slack and sent her on her way, reminding her that I was optimistic that D* would soon solve all our HR20 problems through upgrades. She sounded even more confused about that.
I found the situation amusing, in light of all the struggles and ongoing pain, but then, I have to blame myself (as my wife continues to do) for needing the be an early adopter. NEVER AGAIN.
Nonetheless, she asked me if I had resolved my problems, and I replied not, since the problems are freezeups and guide issues (losing recording commands) and the like, and kindly reflected that I wouldn't expect them to be resolved for the time being.
She sounded kinda confused that I was so goodnaturedly reporting that my issues weren't cleared, but I was in a good mood (hadn't had a freeze up or lost show yet that eveining - that came later), and I cut her some slack and sent her on her way, reminding her that I was optimistic that D* would soon solve all our HR20 problems through upgrades. She sounded even more confused about that.
I found the situation amusing, in light of all the struggles and ongoing pain, but then, I have to blame myself (as my wife continues to do) for needing the be an early adopter. NEVER AGAIN.
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