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Discussion Starter · #1 ·
I have a HR20-700 and 5LNB with 4 wires coming into house. One of my HR20-700 just bit the dust so down to one DVR. I only have one 4K capable TV in the house , it is the only tv we use. The last HR20-700 DVR seems to be on last legs. I will upgrade to the HR54 Genie. What equipment changes do I need? Will Direct Tv install the new dish/LNB type for the HR54. When I say will they do it I am asking what they do as part of 2 year new commitment and what would I have to pay for? I have done all the dish installs in the past on my house starting with single LNB up to the high def 5LNB going back 1998 with the Pegasus Sat company that did rural Minnesota sat service. I even had a Acutrac my dish. I say this because I know how to dither the 5LNB dish and have no issues with doing my own install. If I had to get a 2 year commitment any how to get the HR54 I wonder how much they do beside for a 2 year commitment with the up grade for the rest of the new dish equipment I need.
 

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Beware the Attack Basset
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DIRECTV will make whatever changes are needed.

You will likely pay an upgrade fee to upgrade to a Genie (perhaps the HS17 rather than the HR54). If it is the Genie 2, you'll have a Genie Mini attached to your TV. There will be a programming commitment but the length of the commitment is at DIRECTV's option.

The LNB will be replaced and only one coax will be used. Depending on the condition of the coax, dish and its mount, it may all be replaced. If the dish isn't within their current idea of "reachable", they'll install a new dish somewhere that is and leave the old dish and cabling where it is.
 

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You can probably get a free upgrade if you tell Directv the HR20 has quit working entirely. They won't upgrade you to 4K but there isn't a lot of 4K anyway so if you're trying to go with the lowest cost that's your best option.
 

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I have a HR20-700 and 5LNB with 4 wires coming into house. One of my HR20-700 just bit the dust so down to one DVR. I only have one 4K capable TV in the house , it is the only tv we use. The last HR20-700 DVR seems to be on last legs. I will upgrade to the HR54 Genie. What equipment changes do I need? Will Direct Tv install the new dish/LNB type for the HR54. When I say will they do it I am asking what they do as part of 2 year new commitment and what would I have to pay for? I have done all the dish installs in the past on my house starting with single LNB up to the high def 5LNB going back 1998 with the Pegasus Sat company that did rural Minnesota sat service. I even had a Acutrac my dish. I say this because I know how to dither the 5LNB dish and have no issues with doing my own install. If I had to get a 2 year commitment any how to get the HR54 I wonder how much they do beside for a 2 year commitment with the up grade for the rest of the new dish equipment I need.
Call Retention (1-877-999-1083) during normal business hours Mon-Fri. Tell them you want to upgrade and see if they'll waive the fee. The HR54 has a 1 TB Hard Drive. It can be connected to a TV and will work with DVRs, Receivers and Clients. For 4K service it needs a C61K-700 client. The HR54 works with one 4K stream at once. The HS17 is a headless server. It has a 2 TB Hard Drive and cannot be connected to a TV. It only works with clients. For 4K service it needs a C61K-700 client. The HS17 works with two 4K streams at once. There is no charge for 4K service. Channel 104 broadcast human interest, concerts and movies in 4K. Channels 105 and 106 broadcast live events in 4K. Channels 107 and 108 broadcast PPVs in 4K.
 

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Beware the Attack Basset
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Any idea what is reachable is? Why no HR54
AT&T is concentrating on the Genie whole home configuration as their battle plan and the HS17 as their weapon of choice. If they get some HR54 refurbs in stock you may get one but requests don't appear to carry much weight.

As a single TV household you obviously don't need something compatible with other conventional receivers where other households most certainly do.

HR24s are available through third parties but you'll pay a couple of C-notes for the privilege of leasing them and likely be forced into Advanced Technology and perhaps other fees that DIRECTV might otherwise waive.
 

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Discussion Starter · #9 ·
I will try the Retention (1-877-999-1083) # and see what they can do, I still wonder what reachable for sat install means, I have a log house and is mounted about 12 feet up the side on a log wall.
 

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If a tech can get to the dish without leaving the ladder you should be fine.
 

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I will try the Retention (1-877-999-1083) # and see what they can do, I still wonder what reachable for sat install means, I have a log house and is mounted about 12 feet up the side on a log wall.
Service techs must adhere to current OSHA standards. These current standards dictate the work on a current dish or new dish must be accessible to the service tech while remaining on a ladder.
 

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I thought you paid nore for 4K service
No, but you likely need to pay for the upgrade to get it. You'd want to insure they gave you an HS17 and C61K if you want 4K service, because if they give you an HR54 you will pay more - because the HR54 can't output 4K so it will also need the C61K so you pay for two TVs even though you have one.

If you want 4K you could just call them and ask for a 4K upgrade and tell them you have only one TV and ask what it will cost up front. But there isn't a whole lot of 4K, so don't get your expectations too high. Maybe a half dozen events (mostly sports) a week, if that.
 

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Beware the Attack Basset
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The HS17 is not slow with channel changes. Neither is the HR54. Both are very good.
I think the question may be more about how the client associated with an HS17 performs as compared with the HR54 iteself (without a client).

I'm not sure how channel changing speed became such a critical benchmark in a world of DVRs but it certainly seems to have.
 

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Any idea what is reachable is? Why no HR54
if you want 4K you will need a C61K 4k mini. there is NO charge for the HS-17 tower nor the first mini in that setup. the geine 2 has a 2 TB HDD and records 7 shows at once vs the HR 54 wich has a 1 TB HDD and records 5 shows at once and does NOT output in 4K it passes the 4K to the 4K mini but it will record in 4K if you have the mini... 4K service is FREE. if you went with the HR-54 you would be charged $ 7.00 a month for the mini as it's considered a second t.v..
 
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