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Right now the HR20 update is only available in a very small geographic area around Los Angeles. There have been two nationwide windows of a couple of hours where people could grab it if they wanted to (see threads about Santa Claus coming in the HR20 thread), but another such window is not expected.

Once DirecTV is confident the HR20 upgrade is stable and not going to cause problems, it will automatically be distributed to everyone. For now, all you can do is wait.

Carl
 
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