Well, this morning was rather interesting. One DP (7100)turned on for the 3AM download and never turned itself off. I turned on the TV to see what was going on and it showed the home screen with the message to select the listing to download the guide. The weird thing is that the other DP (7200) received the full 7-day guide and seems to be acting normal. Another interesting night for the Displayer.
Well, I spoke too soon about the 7200. I turned it on this afternoon and all of the timers are gone! The 7-day guide is also corrupted to the point where I had to do a 7225000 code to download the 48 hour guide.
Excuse my french but WHAT A PIECE OF ****!!! (Can you tell I'm upset?)
CSR admitted theres a problem and they are working on it. I suggested the following fix, its permanent and guaranteed
Throw DP out of high window, find and smash with sledge hammer, using lots of gasoline set on fire and watch it burn, then deposit in trash can for safe keeping.... till garbage man takes it away.......
I believe theres a upgrade path coming, because it costs themn too much to support this beast......
Just THINK of the call center volume it generates
E OWES it to their subs who have stuck with them to take care of this once and for all......
Here is the reply I received from Charlie's office about the recent problems with the DP:
Thanks for your inquiry and I apologize for the delay in reply. There was a software download issue that resulted in the EPG issue. It has been resolved and it is my understanding that it's back up to a 7 day guide and functioning properly. I appreciate your patience!
Well, I guess my contact was correct. Things have been running pretty smoothly for the past few days. At first I was having trouble with both DP's after the supposed "fix" but after unplugging them for 30 seconds, everything came back up fine. I guess they needed a hard reset to clear out any residual problems. Hopefully we are all out of the woods at least for now.
A forum community dedicated to digital bit streaming enthusiasts. Come join the discussion about programming, content, and reception, home theaters, displays, models, styles, satellites, reviews, accessories, classifieds, and more!