Just got the email that they are moving Sprout from Xtra (or Xtra classic as it will be called, right?) to Ultimate. This doesn't really bother me (neither of my children watch Sprout often, if at all).
What does bother me is their wording in the email:
What does bother me is their wording in the email:
Umm, but you just raised by bill AND you're removing a channel from my package. That's a double-whammy and a bad PR move in my book. When you say reasonable prices are you talking about the lower price I pay now that includes this channel or the higher price I'll pay next month for fewer channels?This channel move is part of an effort to control rising programming costs while still offering you the most popular channels at a reasonable price across all our packages.