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1. It's a TiVo and many people much prefer the user interface
2. It works....!!
3. It has OTA tuners that are activated

The HR20 will never be TiVo but eventually the OTA tuners will be activated and (hopefully) DirecTV will fix most of the bugs. Right now it is in a mess, the last update created more problems than it solved.

I have both boxes so I can see both sides of the argument. I prefer some of the HR20 user interface but right now with the HR20 I have a DVR that sometimes does not record what I ask it to, sometimes does not play what I recorded, and won't fast forward properly. And does not have neat TiVo features like double buffers.
 
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