Call back, confirm, put a password on your account.gio12 said:
Without a password anyone with your account number can make changes.
4 to 8's suck.
When you wait around for a DIRECTV installer you...
Fill in the blanks folks.
So Sunday I confirmed my appointment for a HR34 to be installed today between 4-8pm, so I arraigned my schedule.
I get a phone call at 1pm today saying my installation was for today between 8am-12pm, huh?
So I call back to see what happened. The it asks me to confirm my appointment for the 27th at 8-12pm.
So I called to see what happened. Non one knows. Nothing noted in the account, no reason for the local installer, NADA! Maybe the all went to the Miami Heat celebration? LOL!
I told the CSR that this was unacceptable and I need someone today. She apologized and offered tomorrow between 4-8pm and $50 credit on my account and $10 for 12 months to compensate. Hell, I miss more than that today and lost business, but its acceptable for now.
If it happens again, its back to Uverse or Dish. Uverse wants me back and is giving me a HELL of a deal. But i have been happy for 12 years with D* and prefer to stay. But not with service like this.
We shall see! maybe DIRECTV should change their commercials, LOL!
So Sunday I confirmed my appointment for a HR34 to be installed today between 4-8pm, so I arraigned my schedule.
I get a phone call at 1pm today saying my installation was for today between 8am-12pm, huh?
So I call back to see what happened. The it asks me to confirm my appointment for the 27th at 8-12pm.
So I called to see what happened. Non one knows. Nothing noted in the account, no reason for the local installer, NADA! Maybe the all went to the Miami Heat celebration? LOL!
I told the CSR that this was unacceptable and I need someone today. She apologized and offered tomorrow between 4-8pm and $50 credit on my account and $10 for 12 months to compensate. Hell, I miss more than that today and lost business, but its acceptable for now.
If it happens again, its back to Uverse or Dish. Uverse wants me back and is giving me a HELL of a deal. But i have been happy for 12 years with D* and prefer to stay. But not with service like this.
We shall see! maybe DIRECTV should change their commercials, LOL!
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Without a password anyone with your account number can make changes.
4 to 8's suck.
I have a password on my account to login."samrs" said:Call back, confirm, put a password on your account.
Without a password anyone with your account number can make changes.
4 to 8's suck.
Yeah, 4-8 is ideal, but I can't et home until 2pm, so 12-4 did not work.
Also usually installers here are early and this should be a quick install.
.....You begin to do things around the house that you usually do not do like dust things... and when you dust things they can break... and when you break something your wife is really attached to she threatens you with a knife... when she threatens you with a knife you call the police... when you call the police they come and arrest your wife... when your wife gets arrested she gets thrown in jail.. while in jail she hires a hitman to come and take you out..... Don't get taken out by your wife.... just install some rabbit ears on your tv and live happily ever after
^ :thats: That is an instant classic :lol: should be included in the core values of DBSTalk!jdskycaster said:.....You begin to do things around the house that you usually do not do like dust things... and when you dust things they can break... and when you break something your wife is really attached to she threatens you with a knife... when she threatens you with a knife you call the police... when you call the police they come and arrest your wife... when your wife gets arrested she gets thrown in jail.. while in jail she hires a hitman to come and take you out..... Don't get taken out by your wife.... just install some rabbit ears on your tv and live happily ever after
Awesome! There you go!"jdskycaster" said:.....You begin to do things around the house that you usually do not do like dust things... and when you dust things they can break... and when you break something your wife is really attached to she threatens you with a knife... when she threatens you with a knife you call the police... when you call the police they come and arrest your wife... when your wife gets arrested she gets thrown in jail.. while in jail she hires a hitman to come and take you out..... Don't get taken out by your wife.... just install some rabbit ears on your tv and live happily ever after
!rolling!rollingjdskycaster said:.....You begin to do things around the house that you usually do not do like dust things... and when you dust things they can break... and when you break something your wife is really attached to she threatens you with a knife... when she threatens you with a knife you call the police... when you call the police they come and arrest your wife... when your wife gets arrested she gets thrown in jail.. while in jail she hires a hitman to come and take you out..... Don't get taken out by your wife.... just install some rabbit ears on your tv and live happily ever after
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