:welcome_s!
The only difference between an R22 and an HR21 is the HR21 gets HD and has a shiny front bezel. That's it.
If you call DIRECTV they cannot promise you an R22. If that's specifically what you want you might call DIRECTV customer service and explain. Sometimes they will give you a credit on your bill, then you pick up an R22 at your local Best Buy or Costco.
The only difference between an R22 and an HR21 is the HR21 gets HD and has a shiny front bezel. That's it.
If you call DIRECTV they cannot promise you an R22. If that's specifically what you want you might call DIRECTV customer service and explain. Sometimes they will give you a credit on your bill, then you pick up an R22 at your local Best Buy or Costco.