For the last 2 weeks I have been stuck between D* and their service contractor here in Houston. D* and DBSTalk tell me that the satellite at 99 degrees (D11) is up and running with several channels operating on it. ESPN, ESPN2, & TNT are the most notable. Mean while a technician last week after being incredibly rude and late says 110 and 119 are the only satellites I need to worry about. After phone calls to D* they send me to "Case Management" and schedule another time yesterday. Again the guy is not only late he doesn't make it at all and ask me to call him this morning. I did and he is telling me the same thing. He basically told me that D* is wrong. He said "They are just customer service reps and we are the technicians.". I am so frustrated that I just want to cancel and go with something else. So who is correct. The service technicians or D*? I tend to believe D* and DBStalk. The problem is I can't get the service company to do anything.