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Legend
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128 Posts
I recently e-mailed DirecTV's support for the Detroit market about four new neighboring Canadian stations that went digital/HD in September, which come in fine via antenna on my tv's tuner, but I can't watch or record them using my AM21:

CBET 9.1/9.1 (CBC) Windsor, Ontario
CHWI 16.1/16.1 (CTV2) Wheatley, Ontario
CIII 22.1/22.1 (Global) Stevenson, Ontario
CICO 32.1/32.1 (TVOntario) Windsor, Ontario

It's kind of a pain to switch to the tv tuner to watch these stations, and impossible to convince friends to switch to DirecTV when they can't record "Hockey Night in Canada" on CBC-9. All area cable companies offer at least some of these Canadian channels, and a recent posting from this area on another board advises that even Dish Network's "OTA module" is able to tune/record these Canadian stations:

http://www.satelliteguys.us/dish-network-forum/264951-can-ota-module-receive-canadian-stations.html

All four Canadian stations and their full programming data are already in the Tribune/Zap2It.com database, so it should just be a matter of DirecTV updating its station listing for metro Detroit so we can tune these stations with our AM21s.

So far, I've had a few back-and-forth e-mails with various DirecTV support people who seem very kind/courteous, but don't appear to have any true understanding of the problem (saying things like not being able to provide service outside the U.S., not being able to offer Canadian stations via satellite, etc.). Clearly, I haven't yet reached someone with a full understanding about how the AM21 works or its relationship to the Tribune/Zap2It.com database, although the last e-mail did say they were pushing the matter up another level, so we'll see.

We have a few other local/low-power OTA stations in this area that are also missing from the Detroit AM21 station listing:

WDWO-CD 18.1/18.1 TCT/Cornerstone
WDWO-CD 18.2/18.2 TCT-HD
WDWO-CD 18.3/18.3 TCT Family
WDWO-CD 18.4/18.4 La Fuente
WUDT-LP 8.1/23.1 Daystar
W47DL-D 47.1/47.1 TBN
W47DL-D 47.2/47.2 JCTV
W47DL-D 47.3/47.3 Smile of a Child
W47DL-D 47.4/47.4 Church Channel
W47DL-D 47.5/47.5 Enlace USA
 

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Legend
Joined
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128 Posts
CCarncross:

I think this issue is getting some renewed interest because of the recent reports that the new HR34 receiver, when coupled to the AM21, actually will scan for OTA stations, in addition to still having the two zip code entries.

http://forums.directv.com/pe/elementDisplayRedirect.jsp?elementID=10989507

If guide data limitations in the receivers are indeed a remaining issue, perhaps the AM21 (even with present main receivers) could at least tune the additional stations without including programming data, which would be helpful.
 
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