[ZDawg]

Who has had the BSB on 0x10B?

 

[byron]

about 5 RBRs due to this bug... including this morning.

 

[Adam]

For the first time since upgrading to 108 or 10B...I found the black screen on one channel that was supposed to be recording. My other tuner was fine. As soon as I stopped the one recording, tuned to another channel, and tuned back to the original one, it was fine. When I tried to play the recording itself from the playlist, I got the "delete now" message... This happened to me quite often in previous versions, but this is the first time on 10B...

 

[SFS97]

I did, the first morning after 10B. But I think it was because I left it on a OTA channel that is having signal issues. It has not happened since, and I don't leave it on that channel anymore.

 

[Earl Bonovich]

DirecTV is aware of the Black Screen issue.
As you pointed out, a RBR will restore the image.

 

[mikhu]

Just had my second BSB yesterday. This one was different though. On the first one I had no picture and no sound on ANY of the channels including OTA. Yesterday it popped up again. This time no sound or picture on all regular sat channels, OTA channels, or on MPEG2 HD channels. BUT, I had sound and picture on all HD locals that are provided by D*. Figure that one out?

 

[ZDawg]

DirecTV is aware of the Black Screen issue.
As you pointed out, a RBR will restore the image.

But will it get us more free stuff?!?!?!? SIC

Z

 

[Earl Bonovich]

But will it get us more free stuff?!?!?!? SIC

Z

I doubt it.

The recent "How much have you been compensated" thread caught a lot of eyes at DirecTV... so much that they are going to be reviewing their policies on how to compensate, what to compensate, and how much to compensate.

 

[Doug Brott]

I doubt it.

The recent "How much have you been compensated" thread caught a lot of eyes at DirecTV... so much that they are going to be reviewing their policies on how to compensate, what to compensate, and how much to compensate.

:eek2:

 

[hdtvfan0001]

The recent "How much have you been compensated" thread caught a lot of eyes at DirecTV... so much that they are going to be reviewing their policies on how to compensate, what to compensate, and how much to compensate.

That's good. Clearly, there has been abuse by a handful of people.

 

[ABQNM]

Only time it has happened to me with 10b is when I had a foot of snow on my AU9. lol

Other than snow on the dish, no problems with the HR20.

 

[bwaldron]

I doubt it.

The recent "How much have you been compensated" thread caught a lot of eyes at DirecTV... so much that they are going to be reviewing their policies on how to compensate, what to compensate, and how much to compensate.

Well, that's fine. There are clearly people who abuse the system.

The best way to handle the issue is to fix the problems that are leading people to be "compensated"

 

[Spanky_Partain]

I came in knowing the OTA was not enabled and that fixes were in the queue, but it still gets me that I paid $299 for a box and then I hear people are gettting it for free.

Not sure if I should ask for some compensation. Would that be right?

 

[mtnagel]

Just once. Second day after getting 10b.

 

[sjniedz]

DirecTV is aware of the Black Screen issue.
As you pointed out, a RBR will restore the image.

I'm sorry, RBR...does that mean re-boot?

 

[w84mike]

Got bitten last night. Attempted to watch the Daily Show by clicking play while in MyPlaylist, but got a black-screen-freeze-up instead. Did a RBR and the same show played perfectly.

Mike

 

[Spanky_Partain]

I'm sorry, RBR...does that mean re-boot?

Red button ReBoot...

 

[Earl Bonovich]

Well, that's fine. There are clearly people who abuse the system.

The best way to handle the issue is to fix the problems that are leading people to be "compensated"

No doubt... you can't really treat the symptoms (the compensation), you have to treat the original problem.

But you can certain change the treatment of the symptoms...

 

[JonW]

No doubt... you can't really treat the symptoms (the compensation), you have to treat the original problem.

But you can certain change the treatment of the symptoms...

Hopefully they throw every early adopter a bone, and not just the ones who've complained. We've lost numerous recordings due to HR20 bugs, but I've never called DirecTv about them, or even posted on the forums about them until now.

 

[mgcsooner]

First time to see this. Had watched until about midight last night, no problems. Always return system to standby each night. This morning when we turned on had the black screed. Thought it might be the HDMI bug, but nothing worked, no response to front panel buttons or remote-----RBR to fix.