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Why can't I get my 'puter to install CD-based software?

569 Views 5 Replies 4 Participants Last post by  deltafowler
This is frustrating, to say the least!

Every time I burn an ISO image to a CD, when I then insert the CD to install the program, it never autoruns. Then when I try to do it manually, I get a response telling me the disk is blank, even though I KNOW I just burned something to it!

Even when I click on "explore" to check the contents of the disk, it shows as blank and won't install anything. However, when I try to write to the disk just to see if it can take anything, it tells me there's not enough space (that's because the ISO I just burned IS there, but it's not being recognized).

I am totally unable to install any factory-made programs. I can't even copy them because no matter which drive I use, Windows shows the disk as totally nonexistent. This is frustrating to no end, because it happens on my PC's internal CD drive as well as my external drive.

I can use both drives to burn CDs or DVDs. I can also use both drives to run DVDs and CDs that I burn. I just can't get either drive to see a disk in the drive when I want to install a program. Right now, I'm having to take my CDs to work, copy the contents to a flash drive, then take the flash drive back home and install the program files from there.

Any ideas as to what's preventing my PC from seeing a dish in any CD drive?

This happens whether I use my internal CD/DVD drive or my external CD/DVD--in both instances there just seems to be no recognizing of anything on the CD to which I just wrote something. Interesting that I can get both CD drives to play a music CD, show data I just burned, etc. I just can't get a program I want to install to actually run and install.

Any ideas as to what the hell is causing this? Dell support's pat answer is "reformat the hard drive and reinstall Windows XP." That means wiping out 40GB of data and programs--many whose original installation disks I no longer possess.
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Check your PMs.
Well, remember I have NO problem using disks I burned. Those run fine. It's the factory-made disks that are a problem. Those are the pre-made ones you install out of the box.
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