[DannyWilson0]

We are having serious problems thoughout the state of Hawaii with BBCs significantly dampening the SQ of the 101 even transponders, Exspecially 2 and 10. Transponder 2 is effectivly dead and reads 0 but occasionally blips in at around 40-50 if you leave it on in the signal meter. 10 is very similar but spends alot more time in the 50's when it pops up (enough for those channels to go in and out). this has caused alot of problems here because now if you for any reason reset your reciever with the bbc on it will come up with no inf or better yet when it is done you will have only HD channells available and nothing else. I mean nothing not even ppv preview or DTV info

?????????????????????????????? :eek2:

 

[DannyWilson0]

We have only been able to deal with the over 200+ service calls over the past few days by removing the bbc, reset, replace bbc, everything works but you're missing the chs from 101trns2

 

[Stuart Sweet]

That is strange, but it sure does seem that you have a pattern there.

 

[groove93]

I've noticed this over the weekend when I re-aligned my dish. Not only 101 evens, but 103c evens as well.

Removing the BBCs from my HR21-100 resulted in a 10 point jump in numbers on the 101, 110, and 119.

I ordered two BBCs from DTV and hopefully this may resolve this issue for me.

 

[Davenlr]

Did the problem start about the same time they fired up 99c (D11) ? Just a guess.

 

[K4SMX]

Did the problem start about the same time they fired up 99c (D11) ? Just a guess.

Interesting comment, since the 101 evens and the 99(c) evens are both controlled by the same signal voltage, 18V/no tone. Perhaps there's a whole new BBC failure mode now uncovered....

 

[texasbrit]

Interesting comment, since the 101 evens and the 99(c) evens are both controlled by the same signal voltage, 18V/no tone. Perhaps there's a whole new BBC failure mode now uncovered....

Another thread on this, from the DirecTV tech forum http://forums.directv.com/pe/action...read?rootPostID=10422010&returnExpertiseCode=

Complete speculation, but I am wondering if it is something to do with the "guide data from 103" issue. We know that if you using a regular DirecTv setup, when you are tuned into 103 the guide data comes from 119. DirecTV is going to have to change this, since with the move of the old HD channels to DirecTV11 and the arrival of the Slimline 3 dish, there will be many people not receiving 119. My guess is that they have already made this change. In Hawaii, because of the two-dish system, people tuned into 103 may not have 119 access ( a single dish does 99/101/103, so the guide has to be delivered even when you are tuned into 103). My HIGHLY speculative guess is that when DirecTV started to implement the new guide delivery for conventional "mainland" setups, they have done something that is not compatible with the existing Hawaii implementation.

 

[evan_s]

The solution for the guide data for 103 on the slimline3 has already be confirmed by Tom to be just placing 101 in the stack plan in place of 110/119.

 

[2dogz]

Guide data would have an effect on TP signal strength ?

OPs 200+ BBCs can't go whacky all at once.

Maybe TP signal strength or broadcast beam width coverage for HI. Need to talk to the sat pilots at D*. Somethings up.

Just checked my 101 here on east coast and it looks A-OK.

 

[DannyWilson0]

not a guide data issue. don't know where the 119 thing comes from but we've been doing installs without 119 for as long as i've been here without any issues, and yes that includes many customers who have HD but didn't want to have 2 huge dishes

 

[texasbrit]

not a guide data issue. don't know where the 119 thing comes from but we've been doing installs without 119 for as long as i've been here without any issues, and yes that includes many customers who have HD but didn't want to have 2 huge dishes

I understand that. The guide data is carried on the 101 satellite and the 119 satellite so that when you are watching 103 you still get updates to the guide data even though you can't see 101. On the mainland, that means people who can't get get 119 will lose their guide data update if they spend too long on 103. In Hawaii, where one large dish gets 99/101/103, this system would not work. So DirecTV made some modifications, presumably to the stack plan on the large dish, to allow people to get guide updates when they were tuned to 103. This would have involved some software modifications, and maybe the setup of some data tables in the receivers.

Now, on the mainland, the same situation will become commonplace with the new SL3 dish, which will (according to Tom) also use a modified stack plan to have 101 on one (or both) of the potential "119" outputs from the dish. I am suggesting that there might be some subtle differences between the "hawaii solution" and the "mainland solution" so that when DirecTV enabled the "mainland solution" (which I assume occurred within the last several days) it screwed up the "Hawaii solution", and the odd behavior of the BBcs is one of the symptoms. . I know it is very speculative, and I could be completely wrong....

 

[evan_s]

I understand that. The guide data is carried on the 101 satellite and the 119 satellite so that when you are watching 103 you still get updates to the guide data even though you can't see 101. On the mainland, that means people who can't get get 119 will lose their guide data update if they spend too long on 103. In Hawaii, where one large dish gets 99/101/103, this system would not work. So DirecTV made some modifications, presumably to the stack plan on the large dish, to allow people to get guide updates when they were tuned to 103. This would have involved some software modifications, and maybe the setup of some data tables in the receivers.

Now, on the mainland, the same situation will become commonplace with the new SL3 dish, which will (according to Tom) also use a modified stack plan to have 101 on one (or both) of the potential "119" outputs from the dish. I am suggesting that there might be some subtle differences between the "hawaii solution" and the "mainland solution" so that when DirecTV enabled the "mainland solution" (which I assume occurred within the last several days) it screwed up the "Hawaii solution", and the odd behavior of the BBcs is one of the symptoms. . I know it is very speculative, and I could be completely wrong....

My understanding of the Hawaii solution was the 99/101/103 lnb had 2 inputs on it just like the old sidecars did and just added them to the stack and the signal hitting the receiver was the same as in the continental US. The single dish setup with out 110/119 was not an officially supported configuration.

 

[texasbrit]

My understanding of the Hawaii solution was the 99/101/103 lnb had 2 inputs on it just like the old sidecars did and just added them to the stack and the signal hitting the receiver was the same as in the continental US. The single dish setup with 110/119 was not an officially supported configuration.

I assume you mean the single dish setup WITHOUT the 110/119 dish was not an officially supported configuration.
I think it must have been supported because otherwise there would have been many problems with people not getting guide data, because as Danny posted there are many people with only one dish.

 

[evan_s]

I assume you mean the single dish setup WITHOUT the 110/119 dish was not an officially supported configuration.
I think it must have been supported because otherwise there would have been many problems with people not getting guide data, because as Danny posted there are many people with only one dish.

Correct I meant with out =)

Just because the HSPs are doing it doesn't mean it is supported by directv. Personally I have lost LOS to 119 since the spring leaves grew in on a tree. Depending on a lot of factors you can and will still get guide data when tuned to something on 101 but you are still missing guide data when you are tuned to 103 and don't have a signal on 119. That doesn't mean the instant you tune to a 103 channel you will have no guide data or you won't get guide data for 103. It means while you are watching 103 you aren't getting updated guide information and eventually that would lead to missing guide information if left that way long enough.

If you think something else is the case please provide a link to facts not you think it must be that way.

 

[texasbrit]

Correct I meant with out =)

Just because the HSPs are doing it doesn't mean it is supported by directv. Personally I have lost LOS to 119 since the spring leaves grew in on a tree. Depending on a lot of factors you can and will still get guide data when tuned to something on 101 but you are still missing guide data when you are tuned to 103 and don't have a signal on 119. That doesn't mean the instant you tune to a 103 channel you will have no guide data or you won't get guide data for 103. It means while you are watching 103 you aren't getting updated guide information and eventually that would lead to missing guide information if left that way long enough.

If you think something else is the case please provide a link to facts not you think it must be that way.

I am completely in agreement with you, that is how it works. I have responded to many people who were not getting updated guide data because they had no 119 reception and were on a 103 channel all the time, pointing out that they needed to tune their receiver or DVR to 101 in the early hours of the morning to "refresh" their guide data. I was (and still am) unsure if DirecTV had implemented a different stack plan for the large Hawaii/Alaska dish when used as a one-dish 99/101/103 solution.

 

[ironwood]

We are having serious problems thoughout the state of Hawaii with BBCs significantly dampening the SQ of the 101 even transponders, Exspecially 2 and 10. Transponder 2 is effectivly dead and reads 0 but occasionally blips in at around 40-50 if you leave it on in the signal meter. 10 is very similar but spends alot more time in the 50's when it pops up (enough for those channels to go in and out). this has caused alot of problems here because now if you for any reason reset your reciever with the bbc on it will come up with no inf or better yet when it is done you will have only HD channells available and nothing else. I mean nothing not even ppv preview or DTV info

?????????????????????????????? :eek2:

Did you call Directv tech support or ISS and what did they say?

 

[K4SMX]

We have only been able to deal with the over 200+ service calls over the past few days by removing the bbc, reset, replace bbc, everything works but you're missing the chs from 101trns2

So what are the 101 even tp's sig strengths like (all of them) when the BBC's are removed? (Ignoring for the moment that there's no 103(b)/(c) reception.) Does this problem uniformly effect the entire line of Advanced (HD) receivers?