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well if your referring to sat b, its the lowest satellite to receive, make sure your dish is level, and there are no obstructions in the line of sight, also make sure you have it set to the correct tilt.

If you can't get it to work, then you can call a private installer, but it will be costly. Your going to find it hard for D* installer to do it on the side, most of them are scared because of D* policy and they can lose their job. If you think about it $75 one time or $30 for a plan make sense, at least you know its done right!
 
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