Rich said:
I sure hope you're successful!
Rich
Hello, several things so far. This is a Lenovo laptop with Intel Pentium processor and Intel Graphics. Was running Win 7 Home 64 bit.
1. When I move the mouse to the Win 10 symbol in the lower left, it opens up with all kinds of stuff in it. I move the mouse and the window closes.
2. When I click on a shortcut to one of my Open Office spread sheets it closes instantly.
3. Click on the Edge button for the new browser, it opens right up and then promptly closes in a couple of seconds.
4. When I double click on my Internet Explorer 11 shortcut it says it is no longer available.
5. CCleaner said it was not compatible and promptly closed.
6. Malwarebytes ran and then updated
7. I see my Norton in the Control panel when I click on Programs and Features but I can not find it anywhere else.
During all of this my son needed his pain patch changed. He got too close to the table with his electric wheelchair and it twisted his swivel seat. I told him about it and he turned to see if and promptly fell out of the chair and between my legs. I grabbed him before he hit the floor but I busted open the back of my hand. Since I take Plavix I leaked everywhere while I got him up off the floor and back into his wheelchair.
Mercy ! I am too old to do stuff like this.
Then I decided, you know I always restart the PC after an update and my DTV receiver so I finally figured out how to do that. One of the things it told me after the restart was that Logitech's Set Point for my wireless mouse was not compatible and was not running. My wireless mouse is however working although I have not tried some of the special settings I used to use with it. I can live without it as long as it basically works,
Holey Moley, everything works now.
When I clicked on my Windows Live mail that I used it said it was installing it. I just knew that all my emails and settings were gone for sure. NOT. Yeah !
When I ran CCleaner there is a ton of temporary files.
When I ran the Registry part of it there is several pages of errors in there. I have not cleaned them out yet. I am waiting to see if I can find Norton and make sure it is running.
I will report more later after I click around in it for another couple of hours.