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· AllStar
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86 Posts
Discussion Starter · #1 ·
Trying to waive the $5 DVR service fee through my broadband account and wanted to use the DishOnline features as well.

I just purchased a Wireless Bridge (D-Link DWL-G820) from Buy.com, I opened it and thought it was easy to hookup, plugged into my computer, configured it with my WPA-PSK and all of that junk, disconnected and plugged into my VIP 722 and tested it and called out works fine. Worked fine for 2 days.

Today I was trying to browse the DishOnline content, when I got they error message you must be connected to a broadband account, and so on. So I went to broadband menu and clicked the one that refreshes the IP address it connects and about one minute later it drops the connection. I checked all of the settings, I even went as far as to make my own Cat5 cable instead of using the one that came with it. I called Dish and talked to 4 different people, they finally put at the head of the tech department and she didn't even know what a Wireless Bridge, and after I explained it to her, she states so you use Wild Blue, after I stated several times that I use my local DSL service.

I didn't know if others have had similar problems, it is probably something stupid, not to mention, my other problem with another rec.
 

· Hall Of Fame
Joined
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1,891 Posts
Some troubleshooting steps to try...
1) Plug your DISH receiver directly to your DSL modem and see if it connects. If it does, go to step 2
2) Power off your DSL modem and bridge. Power up modem, wait 3 minutes, power up bridge
3) Turn off WPA or any other encryption and try to connect including step 2
4) Power off/unplug DISH receiver and follow steps 2,3

Also consider connecting your PC to your DSL with the bridge to see if it works.
 

· AllStar
Joined
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86 Posts
Discussion Starter · #3 ·
Thank You,

I was able to get it fixed after calling my DSL/Phone company who sells the vip 722 as they are retailers for them and he was able to fix it, it had something to do with the port fowarding on their stupid dsl modem /wireless router that never works right.
 
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