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AllStar
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Discussion Starter · #1 ·
Howdy,
Okay, my HR20 STILL has not gotten an update. Here's what it does now. The new software found, downloading new software screen comes up and it starts downloading. The numbers in the upper left hand corner are 1/1/20. It will download to 90% and then it goes to 0. the upper left numbers then start changing. it gets to 4/23/20 and it will download to 86 or 90% and then go back to 0 and the upper left numbers start going up, 4/24/40, 4/25/30, etc. And it finally gets to the point where I get the software download failed, press the red button. I tried switching inputs, running a single line right from the LNB, the only thing I haven't tried is putting a clip full of .45 JHPs in it. I guess it's time to get D* to send me a new one huh?


Thanks again guys,
Lowry
 

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Sunday is usually a bad day to try a software download, at least during football season. Try again once the football games are over. Also try taking the B-band converters off to see if that makes a difference.
 

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DBSTalk Club Member
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If you do not mind losing recorded programs or setups, do a Reset Everything. Your hard drive may have a bad sector. That will do a reformat and get the machine closer to factory default condition.
 

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Hall Of Fame
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call for a replacement
 

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AllStar
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92 Posts
Discussion Starter · #7 ·
Thanks guys, I'm calling tonight to get them to send out a new one. I spoke to gentleman in HD tech support that said I could go swap it at BB where I got it, but that's a crap-shoot whether they have them in and it's been over a month since I bought it.

Thanks again,
Lowry
 
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