Go into Display Settings and see if HDMI Control is set to On.

 

Hey, thanks. That cured 1/2 of my problem. The HDMI that's connected to the room across the hall now works ... yeah. But, when I use the HDMI 1 on my primary bedroom TV, still no sound. To get sound, I need to use my Apple TV HDMI. I get a picture, but no sound. So weird. So, what does HDMI ON mean? (I turned it off like you indicated).

 

OK for the sound problem, it's NOT the HDMI cable. It's HDMI 1 that my old HR24 was hooked to for my Direct TV connection. No sound for the newer HR24 on HDMI 1 no matter which HDMI cable I use.

 

Sounds like the new HR24's HDMI output is slightly weaker than the other one's. You probably need a powered HDMI splitter if you want it to be reliable.

 

See if the tech has something other than a 24-500 on his truck. Even though they are supposed to be exactly the same, I've seen subtle differences between the different manufacturers and HDMI connections. I have a 55" Panasonic Plasma and when it was connected to the HR24-200 at my house, it gave the HDMI copy protection error every time the TV and DTV unit were powered on at the same time. If I powered on the TV first and then the 200, it worked fine (powered on meaning the 200 was taken out of standby, not a full power-on). I swapped the 200 with a 500 from a different room and the issue went away. So in that case, it seemed like the 200 timed out the HDMI connection much quicker than the 500.

 

This ^ I've put up with a 500 for years that didn't play well with my AM21, swapped it last week with a 200 and it works perfectly.

 

The old receiver was an HR24-100 and the newer one is an HR24-500. It's the -500 that's giving me problems with HDMI connections. So what do I want to tell the tech? I don't want the -500 but want a XXX?

 

The tech isn't going to have a clue what you're talking about lol.

I'm going to agree with Slice on this one. Long HDMI runs are very temperamental. The cable + old DVR happened to work. The cable + new DVR doesn't. You can try an optical HDMI cable, but they are pretty expensive. Or experiment with different HDMI cables.

 

OK, so no real answer as to why the (newest) HR24 won't work properly on HDMI 1. It's like that input is now locked onto my old HR24. He put it on HDMI 2 and it works. But then I had a better solution. Had him put my bedroom TV (where the HR24 is located) on component video then hooked my other TV, across the hall) up via HDMI. I was switching HDMI cables daily (to service the two TVs) so now I don't have to and I have DTV in both rooms depending on which room I'm in. Walla !!! Sorry, I don't know how to make the enclosed picture smaller ...

ther room (across the

 

OK, so no real answer as to why the (newest) HR24 won't work properly on HDMI 1. It's like that input is now locked onto my old HR24. He put it on HDMI 2 and it works. But then I had a better solution. Had him put my bedroom TV (where the HR24 is located) on component video then hooked my other TV, across the hall) up via HDMI. I was switching HDMI cables daily (to service the two TVs) so now I don't have to and I have DTV in both rooms depending on which room I'm in. Walla !!! Sorry, I don't know how to make the enclosed picture smaller ...

View attachment 29782 ther room (across the

It is possible that you are not getting HD picture with that setup.
If you get an HDMI Powered splitter you can run both TVs on HDMI and get HD pictures.

 

A little FYI the HR24-500 is a bit different than any other receiver from dtv. It uses a different cpu manufacturer and different color output (rgb vs yrb) than any other box. Might be why there where issues on certain inputs on the tv.